Business Development Manager

Griffith Foods•Chicago, IL

6d•Hybrid

About The Position

As the Business Development Manager with Griffith Foods, you will be an integral part in achieving sales targets outlined in the annual budget within your territory. This role is largely focused on working exclusively with Protein Processor customers to deliver Griffith Foods’ financial commitments with Master End User customers, including QSR and Retail accounts, while ensuring overall customer satisfaction. The role requires regular engagement at Protein Processor customer factories, working closely with factory personnel to understand their business, operational priorities, and decision drivers in ways that create value for the customer and benefit Griffith Foods. The role is responsible for planning and execution against volume, net sales, and contribution margin objectives and is instrumental in initiating and developing new business at targeted accounts and related protein processors. This is your opportunity to directly impact volume, net sales, contribution margin, forecast accuracy, customer retention, and the successful delivery of commitments tied to Protein Processor and Master End User customers. On a daily basis, you will influence customer satisfaction, service reliability, profitability, and Griffith Foods’ reputation as a trusted partner to processors, QSR, Retail, and related customer segments. You will utilize your analytical skills to support profitable, sustainable, and predictable growth by converting account plans, customer insights, and cross-functional execution into measurable commercial results.

Requirements

3+ years of B2B sales or account management experience
3+ Years experience with CRM
Candidates must currently possess unrestricted authorization to work in the United States. Work visa sponsorship is not available for this role.

Nice To Haves

5 years sales experience
3 years in food industry
Possess a strong understanding of the North America B2B food ingredient business, including Protein Processor customer requirements, QSR and Retail Master End User expectations, and the commercial drivers of profitable growth.
Have the ability and passion to connect customer needs, market trends, product capabilities, operational requirements, pricing, and margin expectations into practical account plans and growth actions.
Enjoy applying business acumen to balance volume growth, contribution margin, service levels, customer satisfaction, and long-term account development.

Responsibilities

Maintain and strengthen relationships with Protein Processor customers, ensuring customer satisfaction while identifying opportunities to support Master End User financial commitments and growth objectives
Visit Protein Processor customer factories and build strong working relationships with plant and factory personnel to understand operational realities, identify business needs, and influence customer decisions that support Griffith Foods’ growth, profitability, and service objectives.
Work closely with sales, marketing, supply chain, culinary, R&D, and cross-functional teams to align Protein Processor customer activity with QSR, Retail, and other Master End User account strategies
Analyze Protein Processor trends, customer needs, operational requirements, and emerging market opportunities to inform strategic decisions and protect service levels
Effectively manage administrative responsibilities including forecasting, margins and service levels, S&OP support, account planning, CRM utilization, project management processes, etc.
Achieve/exceed volume and profit goals for targeted Protein Processor customers while supporting financial commitments tied to Master End User customers.
Utilize your strong knowledge of business development, account planning, customer relationship management, forecasting, pricing, margin management, and commercial execution within the food ingredient industry.
Demonstrates working knowledge of category strategy, product applications, commercialization processes, CRM discipline, S&OP inputs, customer profitability, and cross-functional project execution.