The Business Development Manager (Professional Services) role is responsible for attracting new customers and maintaining existing customer relationships through various communication channels including phone, social media, face-to-face meetings, and email. This role involves engaging with decision-makers, including executives, during the buying process, targeting higher quality leads, and leveraging existing partnerships to expand the prospect funnel. The position requires acting as a market leader through active participation in networking groups, trade associations, and social media groups. A key aspect of the role is pre-call planning that utilizes market research to understand customer challenges, identify key stakeholders, and encourage customers to rethink their business operations. The role also includes providing consultative account management, post-sale support, frequent contact, and follow-up, as well as leading strategic market-related conversations and upselling additional products based on client needs.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed