Business Development Manager, Mortgage Broker Channel

First West•Township of Langley, BC

20h•CA$90,400 - CA$115,800•Hybrid

About The Position

The Business Development Manager (Mortgage Broker Channels) (‘BDM’) is responsible for developing and growing a residential mortgage portfolio and increasing market share through sales and service to external mortgage brokers within a defined geographical territory, under the guidance of the Director, Business Development. This role prospects for new broker relationships and fosters existing relationships to develop the funding volume potential of their assigned broker territory. The Business Development Manager interacts with brokers through face to face and non-face to face communications and will be required to present or participate in person at training sessions, industry trade shows and special events outside the office. This role reports to the Director, Mortgage Business Development.

Requirements

Bachelor’s degree required or an equivalent combination of education and experience
3-4+ years relevant industry experience required.
Excellent interpersonal skills with the ability to communicate both verbally and in writing with a wide variety of stakeholders and comfort level with public speaking.
Self-directed and highly organized individual.
Proficient in computer software programs. Example Microsoft Office and banking software programs.
Proven business development, relationship building and sales skills.
Agile time management skills with ability to multitask.
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Nice To Haves

Mortgage broker relationship management or mortgage specialist management experience preferred.

Responsibilities

Business Development: Actively engages in business development activities and meets or exceeds established annual goals. Builds referral sources through meaningful and trusting relationships with brokerages, broker franchises, and sub brokers. Raises the profile of the First West Credit Union and regional brands in key markets through development of a wide referral network. Within their defined territory increases the visibility of the credit unions, products and services by taking part in various external activities, industry trade shows and related events where required inside and outside of normal business hours.
Managing Relationships: Ensures clear communication around product, process and expectations of mortgage brokers and works closely with other teams such as mortgage underwriters, credit services, branches etc. Monitors funding volumes and efficiencies for approved brokerages and makes recommendations on the signing of new relationships in the broker space, as well as the removal of brokers as warranted. Manages these relationships to capitalize on trends, increase efficiencies and identify areas of opportunity for FWCU to impact the business and succeed together while adhering to assigned budget.
Reporting and Analysis: Receives analysis and makes decisions based on the analysis for the business and builds appropriate business plans. Prepares weekly sales logs and appointment schedules with corresponding narrative regarding broker interactions, training sessions and site visits.
Market Research: Gathers and communicates competitive intelligence to assist in product pricing. Initiates recommendations and modifications to products, policies and/or industry regulations to stakeholders as they arise, acting as the local expert.