Business Development Manager – Medical Devices

Critical Software•Pittsburgh, PA

2d•Remote

About The Position

At Critical Software, building better and safer isn’t a slogan — it’s the impact we aim for in every project. We use technology to solve meaningful challenges, helping organisations work smarter, operate more reliably, and create positive change for people and the planet. Our people sit at the heart of this mission. Their talent, curiosity, and commitment to quality push us forward and shape the way we deliver technology that truly matters. We are looking for a Business Development Manager – Medical Devices , based in the United States (Pittsburgh area preferred), to strengthen and grow Critical Software’s presence in the market. This role is ideal for someone with solid experience in business development within the medical devices ecosystem, who is ready to take ownership of strategic customer relationships and complex sales cycles. It is a relationship‑driven role, focused on long‑term partnerships and complex, engineering‑led engagements.

Requirements

5 to 10 years of experience in Business Development, ideally within Medical Devices, Digital Health, or other regulated technology environments
Proven experience selling engineering services or complex technology solutions, rather than off‑the‑shelf products
Solid understanding of regulated medical software development at a business and customer‑dialogue level
Demonstrated expertise in prospecting, outbound sales, and lead generation
A relationship‑driven mindset, comfortable engaging with technical, quality, and senior customer stakeholders
Strong communication and presentation skills, with the ability to translate complex technical topics into clear customer value
Structured, resilient, and self‑driven, with a strong sense of ownership over opportunities and accounts
Powerful organizational skills and meticulous attention to detail, ensuring tasks are prioritized effectively and follow-ups are completed in a timely manner
Willingness to travel within the US and internationally, as required

Responsibilities

Develop and execute business development activities for the Medical Devices domain in the US, aligned with Critical Software’s broader strategy
Build and maintain a strong, up‑to‑date understanding of the medical devices ecosystem, including OEMs, scale‑ups, technology partners, and regulatory context
Identify, qualify, and progress opportunities where Critical’s safety‑critical and regulated software expertise creates real differentiation
Leverage on inbounds leads and proactively initiate outbound contact with relevant decision‑makers and prospective clients
Build trusted, long‑lasting relationships with key customer stakeholders, from engineering and quality leaders to business and executive decision‑makers
Lead consultative sales cycles end‑to‑end, from early discovery and positioning through proposal development, negotiation, and closure
Work closely with engineering and delivery teams to shape credible, technically grounded value propositions
Contribute to strategic account planning and long‑term account growth initiatives and provide regular updates and forecasts to senior management
Represent Critical Software in customer meetings, industry events, and relevant medical technology forums