Business Development Lead

Listen Labs•San Francisco, CA

1d•Onsite

About The Position

Our Business Development team is growing quickly, and we’re hiring a BDR Leader to help build the pipeline engine that fuels Listen Labs’ next phase of growth. Reporting to the VP of Revenue, you’ll be responsible for coaching a team of highly driven BDRs across outbound, warm signal follow-up, conference motions, and relationship-driven pipeline creation. You’ll work directly with founders, Growth, AEs, and Product Marketing to turn what’s working today into repeatable plays, operating rhythms, and a high-performance team culture. Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.

Requirements

2+ years of experience in BDR/SDR leadership, outbound team management, or pipeline generation
Experience building outbound processes, coaching frameworks, and operating cadences from scratch
Comfortable working across cold outbound, warm signal follow-up, and event-driven pipeline motions
Strong analytical skills and comfort using CRM + outbound tooling to manage performance
SF/NYC based and available to be in office as we are 5-days a week

Nice To Haves

Player-coach mentality: You love developing reps, but you’re still close enough to the work to improve messaging, jump into deal strategy, and refine account plays
Systems-oriented: You know how to turn ambiguity into process, dashboards, and repeatable team habits
Creative and resourceful: You don’t default to generic BDR sequences. You think in plays, signals, and real reasons to reach out
High standards: You care deeply about rep development, message quality, and pipeline outcomes
Fast-moving: You thrive in ambiguous startup environments where the motion is evolving in real time
Cross-functional: You work well with founders, Growth, PMM, and Sales leadership to align on priorities and raise the team’s ceiling

Responsibilities

Manage and develop a team of BDRs across outbound, warm signal follow-up, conference motions, and early qualification
Run weekly team cadences around account prioritization, pipeline reviews, messaging refinement, and conversion performance
Coach reps on cold calling, personalization, objection handling, multi-threading, and live event networking
Build a high-accountability culture centered on speed, craft, experimentation, and consistent execution
Build and operationalize repeatable outbound plays across a variety of channels
Create clear workflows for pre-event prep, post-event follow-up, call blocks, and account queue ownership
Partner with Growth and Product Marketing to turn campaigns, content, and market moments into BDR-ready plays
Improve tooling, routing, dashboards, and prioritization systems that help the team focus on the highest-leverage accounts
Own team performance across meetings sourced, qualified pipeline, conversion rates, and play-level effectiveness
Work closely with AEs on account coverage, multi-threading, and strategic account penetration
Partner with founders, Growth, PMM, and Product to bring field learnings back into messaging and GTM strategy
Help shape how Listen shows up in the market through conferences, dinners, executive outreach, and creative outbound