Business Development Executive

Isp Industries•Las Vegas, NV

About The Position

The Business Development Executive will be responsible for sales and new business development, focusing on identifying and engaging potential customers for isp.net’s services and solutions. The role emphasizes long-term customer retention and sustainable revenue growth. This position involves building a strong sales pipeline, conducting market research, and designing strategic business development initiatives. A key aspect of the role is developing expertise in specific vertical markets such as MTU, MDU, construction, military, retail, hospitality, finance, and healthcare, and collaborating with marketing and product teams to create tailored solutions. The executive will also work closely with sales, customer support, and marketing teams to align strategies, and with technical and support teams to ensure smooth service delivery and customer satisfaction. Maintaining accurate CRM records and analyzing market trends are also crucial responsibilities. The role requires strong analytical, problem-solving, negotiation, and communication skills, with the ability to work effectively in cross-functional teams.

Requirements

High School Diploma
Minimum of 3-5 years of experience in business development, sales, or account management, ideally within the telecommunications, ISP, or technology sectors.
Proven ability to manage key accounts and drive business development.
Demonstrable proficiency working with CRM software solutions (e.g. NetSuite, Salesforce, etc.)
Ability to conduct competitive analysis and use tools like SEMrush, Google Analytics, or industry-specific software for market research.
Presentation Skills
Excellent communication and interpersonal skills with an aptitude for building relationships with professionals at all organizational levels.
Advanced problem-solving and negotiation skills.
Strong analytical skills to identify challenges and develop effective solutions.
Works seamlessly with cross-functional teams to create tailored solutions for clients.

Nice To Haves

Professional certifications in telecommunications or technology are preferred, though not required

Responsibilities

Proactively identify and engage potential customers for isp.net’s services and solutions, focusing on long-term customer retention and sustainable revenue growth.
Build a strong sales pipeline by prospecting, qualifying, and securing new clients.
Conduct comprehensive market research to remain informed about industry trends, competitor activities, and emerging opportunities.
Design and implement strategic business development initiatives aimed at strengthening relationships with businesses, enterprises, and residential clients.
Develop in-depth expertise in key industries, including MTU, MDU, as well as sectors such as construction, military, retail, hospitality, finance, and healthcare.
Collaborate with marketing and product teams to develop tailored solutions for industry-specific needs and strengthen brand presence.
Cooperate with the sales, customer support, and marketing teams to align efforts and streamline business development strategies.
Contribute to team meetings, sharing insights and strategies for achieving sales goals.
Coordinate with technical and support teams to ensure smooth service delivery and seamless customer experience.
Maintain detailed and up-to-date records of client interactions, opportunities, and contract status within the CRM system.
Analyze market trends, customer feedback, and competitor activities to refine business development strategies and improve service offerings.
Assist in refining sales processes and strategies to increase efficiency and drive customer satisfaction.