Business Development Coordinator (Sales)

Tom Kadlec KiaRochester, MN
Onsite

About The Position

Tom Kadlec Kia is looking for energetic, motivated communicators to join our Business Development Center (BDC). This role is not a traditional call center job. Our BDC team plays a critical role in helping customers begin their vehicle buying journey by responding to online and phone inquiries and scheduling appointments with our sales team. The most successful people in this role typically come from backgrounds such as hospitality (servers / bartenders), retail or phone sales, inside sales or customer service, and call centers with strong communication skills. We are looking for candidates who are confident communicators, energetic and positive, comfortable speaking with customers on the phone, organized and detail oriented, motivated by performance and earning potential, and available to work rotating Saturdays (we are closed Sundays). Automotive experience is not required. We provide full training.

Requirements

  • Confident communicators
  • Energetic and positive
  • Comfortable speaking with customers on the phone
  • Organized and detail oriented
  • Motivated by performance and earning potential
  • Available to work rotating Saturdays

Nice To Haves

  • Hospitality (servers / bartenders)
  • Retail or phone sales
  • Inside sales or customer service
  • Call centers with strong communication skills
  • Automotive experience is not required

Responsibilities

  • Respond to inbound internet and phone leads
  • Connect with customers interested in our vehicles
  • Schedule appointments for our sales consultants
  • Follow up with customers through phone, text, and email
  • Maintain accurate records in our CRM system
  • Work closely with the sales team to ensure a great customer experience

Benefits

  • Competitive hourly base pay ($18–$20 per hour) plus performance bonuses
  • High performers can earn $50,000–$70,000+ annually
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Employer-paid life insurance
  • Short- and long-term disability coverage
  • Employee discounts on vehicles, service, and parts
  • Paid training and career development
  • Paid time off
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