Business Development Coordinator

Kansas City Hyundai • Merriam, KS

8d • Hybrid

About The Position

Kansas City Hyundai is seeking an energetic, motivated BDC Representative to join their growing team. This is a phone-based sales and customer service position focused on building relationships, setting appointments, and creating an exceptional customer experience. The ideal candidate will have a positive attitude, strong communication skills, and understand the importance of how they communicate.

Requirements

• Outstanding verbal and written communication skills.
• A friendly, energetic personality with a positive attitude.
• Excellent phone skills with strong tonality and active listening abilities.
• Ability to build rapport quickly and overcome objections professionally.
• Self-motivated, organized, and goal-oriented.
• Comfortable using computers, texting platforms, and CRM software.

Nice To Haves

• Previous BDC, call center, customer service, or automotive experience is a plus.

Responsibilities

• Answer inbound sales inquiries with professionalism and enthusiasm.
• Make outbound calls to customers regarding sales opportunities, internet leads, unsold showroom visits, and previous customers.
• Follow up with customers through phone calls, text messages, and email.
• Set quality appointments for the sales team.
• Listen to customer needs and help guide them toward the right solution.
• Maintain accurate customer records and follow-up schedules in the CRM.
• Meet daily activity and appointment goals while delivering an outstanding customer experience.

Benefits

• Competitive hourly pay plus performance bonuses.
• Weekly pay.
• 3 weeks of paid vacation after your first year.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan.
• Ongoing training and professional development.
• Advancement opportunities throughout our growing organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed