Business Development Coordinator

Guaranteed Rate • Colorado Springs, CO

3d • Onsite

About The Position

The central focus of a Business Development Coordinator (BDC) is to support one or more Vice President(s) of Mortgage Lending (VP) with a variety of tasks related to increasing their production, efficiency and quality of work. A BDC's tasks are divided between 3 important components including 1) Marketing support; 2) Business Plan and Referral Partner strategy; and 3) Follow up and communication with current and future lead sources. BDCs are not licensed and may NOT perform any activity requiring a license. All marketing activities are performed under the supervision and guidance of the VP they support, and in the VP's name. BDCs are not provided access or credentials to systems that are reserved for tasks that must be performed by licensed employees, such as locking loans, taking applications, or holding themselves out as being able to perform those activities through independent marketing or other avenues.

Requirements

• Excellent customer service skills and strong work ethic
• Exceptional verbal and written communication and listening skills with ability to communicate with multiple levels of management and influence others
• Ability to work a fast-paced environment that will require strong organizational skills and analytical acumen
• Excellent time-management skills and follow up and follow through with ability to multitask and meet deadlines
• Familiarity with mortgage industry and GRI loan processes
• Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment
• Proficient in Microsoft Office Suite including Outlook, and loan origination system (preferably Encompass)
• Ability to think strategically to solve problems or challenges with loan files

Responsibilities

• Help VP's add value and growth to their origination volume
• Idea generation and execution of the VP's business plan, including lead generation ideas and sources
• Attend, coordinate, plan and execute monthly events in coordination with the Marketing Department for Realtor and other partners to increase the VP's brand and relationship in the community
• Phone and email support including checking messages, return calls and correspondence, to maintain organized files and work environment
• Maintaining calendars and scheduling meetings, closings and creating calendar invitations, and following up timely with referral partners
• Contact and follow up with Realtors and referral partners, provide them marketing support, such as marketing materials, Gateless signups and thank you cards, and attend weekly Broker Open Houses with and on behalf of the VP they support
• Enter the VP's referral partners into the company's CRM, document and track the increase in lead sources and make suggestions for changes to the business plan
• Database management including coordinating monthly correspondence to borrowers who recently closed a loan
• Complete tasks in a timely manner and work amicably with others and the POD
• Other duties and responsibilities as assigned

Benefits

• company-sponsored 401(k)
• vacation benefits
• medical, dental, vision, and prescription drug benefits
• flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• life insurance and death benefits
• critical care insurance
• personal accidental insurance
• commuter benefits
• pet insurance
• certain time off and leave of absence benefits
• well-being benefits (e.g., employee assistance program)
• other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed