Business Development Coordinator

IBC Roofing

2d•Onsite

About The Position

IBC Roofing is seeking a proactive and detail-oriented Business Development Coordinator to support and drive new business opportunities. This role plays a key part in generating and qualifying leads, coordinating sales activities, and supporting marketing initiatives that fuel company growth. You will manage outbound prospecting, inbound lead flow, and assist with marketing efforts to increase brand awareness and lead generation. The ideal candidate is organized, communicative, and thrives in a fast-paced, team-driven environment.

Requirements

Strong communication skills (phone, email, and interpersonal)
Highly organized with strong attention to detail
Self-starter with the ability to manage multiple tasks and priorities
Organization and follow-through
Communication and relationship-building
Time management and prioritization
Creativity and attention to brand detail
Adaptability in a fast-paced environment

Nice To Haves

1–3 years of inside sales, marketing, customer service, or coordination experience preferred but not required
Experience in roofing, construction, home services, or insurance is a plus but not required
Familiarity with CRM and basic marketing tools/platforms preferred

Responsibilities

Conduct outbound calls, emails, and follow-ups to generate new opportunities
Identify and qualify residential and commercial roofing prospects
Maintain and update a consistent pipeline of leads
Support targeted outreach campaigns and market research efforts
Respond to inbound inquiries in a timely and professional manner
Qualify prospects and schedule inspections/appointments for sales reps
Ensure all inbound leads are properly tracked and followed up on
Assist in building relationships with insurance agents, property managers, realtors, and referral partners
Coordinate outreach efforts and partnership initiatives
Identify new opportunities for partnerships and referral channels
Accurately log all calls, activities, and notes in CRM
Maintain organized records of customer interactions and follow-ups
Track lead status and assist in reporting pipeline and marketing activity
Work closely with outside sales, operations, and production teams
Ensure seamless handoff of qualified opportunities to sales reps
Provide feedback on lead quality, campaign performance, and customer trends