Job ID #31949: Business Development Consultant Tourism

City of Hamilton•Hamilton, ON

6d•Onsite

About The Position

Under the general direction of the Manager of Tourism and Events, this role is responsible for tourism development to generate new investment, business, and employment in the City of Hamilton. The position involves project management for specific departmental and corporate initiatives, as well as key economic/tourism sector development within the city.

Requirements

University Degree in Business Administration, Commerce, Business, Economics, or a related discipline, or a combination of a Community College Diploma and relevant work experience.
Progressively responsible experience working in the tourism development field.
Demonstrated experience in the corporate site selection process and the municipal approvals process.
Excellent verbal and written communication skills and ability to relate effectively with peers, all levels of management, business clients, council, and the media.
Ability to communicate effectively with the public and government agencies.
Working knowledge of Salesforce (CRM), Microsoft Word, Excel, and database software applications.
Ability to manage, supervise, and balance a number of projects simultaneously and to meet deadlines.
Capable of working independently as well as part of an interdisciplinary team.
Provision of a vehicle for use on the job.
Must possess a valid Class "G" Driver’s Licence.

Nice To Haves

Certified Economic Developer (Ec.D.) from the Economic Developers Association of Canada (EDAC).
Certified Economic Developer (CEcD) from the International Economic Development Council.
Municipal sector experience.
Knowledge of and experience in iDSS.

Responsibilities

Attract new tourism-related investment, business, and employment, and assist in business retention within the Tourism Sector.
Respond to information requests from developers, site selectors, realtors, and the business community regarding development issues and processes, including site location, zoning, official plan information, development charges, taxes, and demographics. Interpret municipal policies, by-laws, provincial legislation, statutes, and regulations as needed.
Support the development of capacity building to make Hamilton more competitive in bidding for major hosted events and driving additional leisure visitors (e.g., increasing hotel rooms, unique venues, workforce development, product offerings).
Ensure local tourism stakeholders are positioned to capitalize on tourism events and capacity-building opportunities (funding, training, etc.) to sustainably offer special events, festivals, and experiences that create community vibrancy.
Research, facilitate, and coordinate major policy and program initiatives to help formulate long-term tourism strategies.
Monitor and examine market conditions and emerging trends that may impact existing and potential businesses, making recommendations for action.
Provide recommendations for targeting specific business sectors based on the current environment.
Initiate and champion special tourism projects for sector development, often in partnership with external organizations.
Evaluate and report on the impact of municipal, provincial, and federal legislative and policy changes on the tourism industry.
Build, foster, and maintain interdepartmental and joint public/community partnerships and initiatives that support corporate and community tourism objectives.
Oversee, prepare, and coordinate applications and related reporting for provincial and federal funding and investment by tourism partners. Administer and monitor project budgets according to established procedures.
Provide businesses and individuals with demographic, statistical, and other economic forecasting information related to economic activity.
Coordinate and supervise the compilation and provision of all business and economic-related information and communication resources.
Oversee and be responsible for the Tourism Oriented Directional Signs (TODS) and City of Hamilton Sign program, including revenue generation, sales, and servicing.
Maintain records and report on leads, generated activities, and Key Performance Indicators.
Attend trade shows as a City representative, marketing and pursuing business opportunities on behalf of the City.
Serve as a departmental representative on various interdepartmental, regional, and provincial boards and committees.
Provide professional tourism advice to staff of other City departments, management, and Council.
Prepare reports for and make presentations to Committee and Council as required.
Work in accordance with applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
Act as Acting Manager in their absence.
Perform other assigned duties directly related to the responsibilities of the position.