Business Develpment/Community Liaison

Ridgeview Institute Monroe•Monroe, GA

1d•Onsite

About The Position

Ridgeview Institute is looking for a highly skilled Business Development/Community Liaison. This role is responsible for maximizing referral potentials from assigned accounts and developing new business to achieve the goals and objectives of the business development systems. The position ensures the establishment of community relationships in the field, developing new accounts and markets in employer EAP, Primary Care Physicians/Licensed Practitioners, and managed care segments, as directed by the Director of Business Development. The liaison will develop a designated number of qualified business development contacts per week, maintain an account management list, and actively participate in problem-solving with established community relationships and facility staff to ensure issues are resolved during a patient's stay and upon discharge. This role involves ongoing contact with primary accounts through personal visits, telephone calls, and mailers to build trust, monitoring referrals and admissions to plan strategies for maximizing referral potential, and maintaining current awareness of industry changes through self-education, peer education, and professional/community involvement.

Requirements

A Bachelor's Degree in a behavioral health area, marketing, business administration or related field is preferred; or equivalent combination of education and experience.
Minimum of two (2) years’ experience in health care business development/marketing environment with measurable business development results.
Knowledge of psychiatric and chemical dependency treatment principles, preferred.
Must possess a Georgia State license in social work or clinical related mental health field (RN, LPC, & LCSW).
Must have a valid driver's license.

Nice To Haves

Measurable business development results.
Knowledge of psychiatric and chemical dependency treatment principles.

Responsibilities

Maximize referral potentials from assigned accounts.
Develop new business to achieve goals and objectives of the business development systems.
Establish community relationships in the field.
Develop new accounts and markets in the employer EAP, Primary Care Physicians/Licensed Practitioners, and managed care segments.
Develop a designated number of qualified business development contacts per week.
Develop an account management list to maintain current account information and update as required.
Actively participate with established community relationships in problem solving.
Work with facility staff to assure issues are resolved during a patient's stay and upon discharge.
Contact all primary accounts through personal visits, telephone calls, and letters/mailers on an ongoing basis.
Develop and encourage a relationship of trust with all active accounts.
Monitor referrals and admissions, and plan an appropriate strategy to maximize referral potential.
Maintain current awareness of changes in the industry through self-education, peer education, and professional and community involvement.