Business Development Center Representative - Service

Jenkins Honda of Leesburg • Leesburg, VA

20h • Onsite

About The Position

We are seeking a highly motivated Full Time Business Development Center Specialist to join our growing Service team. In this role, you will serve as the voice of our company and the primary driver of our Service pipeline. Your absolute top priority will be proactive call management, making a high volume of outbound calls with the ultimate goal of scheduling, confirming, and securing appointments for our service teams. If you thrive in a fast-paced environment, love hitting targets, and excel at telephone communication, this is the perfect opportunity for you!

Requirements

• Dynamic, organized professional with exceptional communication skills.
• Highly motivated.
• Ability to thrive in a fast-paced environment.
• Ability to hit targets.
• Excel at telephone communication.

Responsibilities

• Answer all incoming Service Appointment call using script.
• Follow up with all non-appointment incoming Service calls.
• Follow up with appointments and missed appointments.
• Confirm all pending Service appointments.
• Adhere to all company policies, procedures and safety standards
• Efficiently schedule, coordinate daily appointments to ensure steady, high-volume flow of clients.
• Conduct high-volume outbound calling campaigns while promptly and professionally answering inbound returned calls.
• Perform any other duties assigned.

Benefits

• Medical - 4 plans (BCBS)
• Dental
• Vision
• Term Life
• Company-paid Term Life
• STD/LTD
• Accident indemnity rider
• PTO / Sick days (annually)
• 401(k) with an employer match
• Employee Assistant Program
• FMLA / Maternity/Paternity Leave
• Bereavement Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed