Business Development Center (BDC) Representative

Hanford • Hanford, CA

3d • $50,000 - $80,000 • Onsite

About The Position

We are seeking a motivated and professional Business Development Center (BDC) Representative to join our team. This role is essential for supporting sales and service teams by managing incoming communications, scheduling appointments, and providing exceptional customer service.

Requirements

• High school diploma or GED required
• Dependable and highly professional demeanor
• Strong organizational and time management skills
• Proficient computer skills, including Microsoft Office suite
• Excellent verbal and written communication skills
• Professional appearance and strong work ethic

Nice To Haves

• Previous experience in administrative, clerical, call center, or customer service roles preferred
• Working knowledge of the automotive industry is a plus
• Experience with dealership software and Reynolds and Reynolds is advantageous

Responsibilities

• Answer incoming calls and greet visitors courteously
• Process and coordinate sales inquiries, showroom requests, service appointments, and internet leads
• Schedule, confirm, and follow up on sales and service appointments
• Coordinate communication between customers and dealership personnel
• Track vehicle sales and manage inventory hot sheets
• Confirm special order parts
• Assist with paperwork preparation and administrative tasks for Sales and Service departments
• Support phone and internet sales lead follow-up
• Perform additional duties as assigned

Benefits

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment
• comprehensive training
• competitive compensation
• unparalleled benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees