BDC Business Development Representative

Madison Honda•Clinton, NJ

3d•Onsite

About The Position

Madison Honda, one of New Jersey’s leading import dealerships located in Clinton, NJ, is seeking motivated BDC Business Development Representatives to join our Internet Sales team. We pride ourselves on providing exceptional customer service and a great work environment. This is a full-time position. Specific work hours will be communicated during the hiring process. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace . We Would Really Like To Hear From You!

Requirements

Strong customer service skills with a professional work ethic.
Excellent oral and written communication skills.
Proficient with internet technology and comfortable using computer systems.
Exceptional organizational skills to track sales leads effectively.
Reliable follow-through and consistent follow-up skills.

Nice To Haves

Previous dealership customer service experience preferred but not required.
Call center and/or internet sales experience is a plus.
Sales experience is beneficial but not mandatory.

Responsibilities

Handle all incoming phone calls and internet leads promptly and professionally.
Confirm sales appointments and follow up long-term with unsold customers, including internet leads and showroom visitors.
Communicate effectively with customers according to their preferred method of contact such as phone, email, or in person.
Manage the customer database to encourage repeat business and maintain customer satisfaction.
Schedule appointments for test drives and vehicle deliveries with interested customers.
Disclose sales terms clearly to customers and coordinate sales reviews with dealership management.