BDC Business Development Manager

White Plains Honda • White Plains, NY

2d • $120,000 - $130,000 • Onsite

About The Position

White Plains Honda is committed to excellence in automotive sales and service through innovation, customer satisfaction, and forward-thinking leadership. We focus on exceeding customer expectations, using advanced technology and efficient processes to create outstanding experiences for both customers and employees.

We are seeking an experienced and motivated BDC Business Development Manager to lead our Business Development Center. This key role combines strategic leadership with hands-on management to improve customer engagement and drive sales and service opportunities.

Requirements

• Proven experience as a BDC Manager or similar role in the automotive industry.
• Strong leadership abilities with the capability to inspire and motivate a team.
• Excellent communication and interpersonal skills focused on customer service excellence.
• Proficiency in CRM software along with data analysis and reporting skills.
• Innovative mindset with passion for advancing automotive BDC operations.
• Alignment with White Plains Honda’s mission and commitment to customer satisfaction.

Responsibilities

• Develop and implement innovative strategies to increase sales and service opportunities.
• Manage daily BDC operations, ensuring effective lead management and customer follow-up.
• Train and mentor BDC team members on best practices and advanced communication skills.
• Monitor performance metrics and provide regular reports to senior management.
• Collaborate closely with sales and service departments for aligned dealership goals.
• Stay updated on industry trends to maintain White Plains Honda's competitive edge.
• Encourage a culture of continuous improvement, incorporating team feedback and enhancing processes.

Benefits

• Competitive salary with performance-based incentives.
• Opportunities for professional growth and career advancement.
• Supportive and collaborative team environment.
• Comprehensive benefits package including health, dental, and vision insurance, 401(k) plan, and paid time off.
• Comprehensive training and resources to support your success.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed