Business Development Brokerage

Virginia Transportation Corp•West Warwick, RI

4d•Onsite

About The Position

At Virginia Transportation, we believe our people are the driving force behind our success. As a leading auto hauling company, we’re committed to building a team of passionate professionals who share our vision of becoming the best in the industry. Every role at Virginia Transportation is essential to achieving our goals. Whether you’re a seasoned industry veteran or just starting your career, you’ll find opportunities to grow and excel in a supportive, team-oriented environment. At Virginia Transportation, we believe in taking care of our team. That’s why we offer a comprehensive compensation package designed to support your well-being and financial security. Enjoy competitive wages, paid training, paid time off, company-paid short-term disability, a 401k with company match, company-paid life insurance, free or reduced medical insurance as well as, dental, and vision insurance, and most of all family-like atmosphere. Join us and become part of a team that’s committed to innovation, excellence, and taking care of one another as we lead the way in redefining the auto hauling industry.

Requirements

Exceptional Customer Service skills
Ability to handle multiple projects and changing priorities.
Proficient knowledge of vehicle logistics industry including new car and after market segments
Proficient in Microsoft Office Suite.
Ability to maintain a high level of accuracy and completion in preparing and entering information.
Possess ability to be a problem solver and be able to handle conflict resolution.
Attention to detail and possess a high level of accuracy.
Proven ability to detect concerns using analytical and problem-solving skills.
Ability to forecast future consequences and trends accurately.
Ability to provide positive reinforcement and possess a positive attitude.
Must be highly organized and possess the ability to prioritize.
Comfortable working in a high-stress environment and ability to stay calm under pressure.
Independently motivated
Strong interpersonal skills to develop and maintain positive relationships with dispatch team and auto haulers.
Strong communication skills (oral, written and listening) with motivational ability.
Possess effective verbal and listening skills.
Work occasionally requires a high level of mental effort and strain when performing essential duties. Must be able to perform the essential duties of the position with time constraints, interruptions and stressed dispatchers and drivers.
Work may require more than 40 hours per week.

Nice To Haves

Knowledge of TMW a plus.

Responsibilities

Generate leads and business opportunities through existing business, cold calling, on-site introductions, and networking activities.
Build relationships with new customers through extraordinary communication skills
Communicate customers/clients to grow or support freight levels
Support for all aspects of carrier management to include screening and load distribution.
Work closely with the members of the brokerage team to input and manage brokerage information within the company systems.
Provide accurate and thorough reporting for all business development and brokerage assignments.
Provide support for all areas within the Business Development department as needed to include but not limited to, new business activities, brokerage, dealer relations, and/or customer integration.
Handle incoming calls to the department and provide exceptional customer service. Manage calls to resolution or route to the appropriate personnel.
Fluent communication with all departments in support of departmental activities.
Provide freight to VTC trucks first. If not needed, broker out freight to meet customer requirements.
Complete freight received from VP Business Development.
Generate a contact base of carriers.
Negotiate rates between customers and carriers on secondary freight
Monitor and ensure that broker carriers maintain VTC quality and performance standards.
Solid communication with RI office in processing of all new broker packages.
Fluent communication with Terminal Managers.