Business Development Associate

PharMerica•Birmingham, AL

1d•Onsite

About The Position

PharMerica is a leading provider in the Long‑Term Care Pharmacy Services space, and the Business Development Associate role supports the company’s efforts to grow its pharmacy services within the skilled nursing market. This position is in the Birmingham, AL area. Must reside in or a comutable distance to Birmingham. The role involves cold calling, understanding client needs, researching leads, qualifying leads, creating and maintaining contact lists, presenting information to potential clients, answering client questions, working with the sales team to advance the sales process, tracking performance metrics, maintaining client databases, and closing pre-qualified appointments for the sales team. The associate will also gather incumbent pharmacy competitor information and ensure it is reflected in the company CRM system, and perform other assigned duties.

Requirements

Bachelor’s degree in a business discipline, communications, or equivalent experience in related field
One to three years’ experience in inside sales, customer service, or business-related field
Excellent verbal and written communication skills
Strong interpersonal skills to work effectively with internal and external stakeholders
Strong phone presence and comfortable dialing a high volume of calls per day
Ability to work with a high degree of accuracy and attention to detail
Strong presentation skills both remote and in person
Ability to handle multiple tasks simultaneously and to prioritize accordingly
Competency in commonly used Microsoft Office suite of software including MS Word, MS Excel, MS PowerPoint, and related systems including SharePoint and CRM applications
Capacity and desire to be self-motivated and self-directed, multitask, prioritize, and manage time effectively
Persuasive and goal-oriented
Strong listening skills
Ability to call, connect and interact with potential clients and customers

Nice To Haves

Inside sales experience
Background in Long‑Term Care, Skilled Nursing sales preferred
Strong industry understanding
Clear, confident communication skills
Preference for work in a fast-paced environment where accuracy and attention to detail is critical to success
Eager to expand company with new sales, clients, and territories
Possess an energetic, outgoing, and friendly demeanor

Responsibilities

Cold calling; making multiple outbound calls to potential clients
Understanding client need and offering solutions and support
Researching potential leads from business directories, web searches, or digital resources
Qualifying leads from digital campaigns, conferences, references, tradeshows
Creating and maintaining contact list/database of prospective clients
Presenting and delivering information to potential clients for outside Sales follow up
Answering potential client questions and follow-up call questions
Work with sales team to transfer the lead and advance the sales process
Tracking weekly, monthly and quarterly performance and sale metrics
Maintaining database (Salesforce, Microsoft Dynamics, Excel) of target client information
Closing pre-qualified appointment for sales team
Implements processes to continuously gather incumbent pharmacy competitor information and assures such information is promptly reflected in the company CRM system
Performs other such duties as may be assigned by the specialist’s superiors necessary to accomplish the goals and objectives of the company