Business Development Associate

UPSTATE COIN & GOLD•Centennial, CO
•$68,000 - $68,000•Onsite

About The Position

Upstate Coin and Gold is a precious metals industry company focused on sourcing, refining, and distributing precious metals globally, with a stated commitment to excellence, sustainability, and ethical operations. The Business Development Associate drives business growth through lead generation, outbound prospecting, client onboarding, trade execution, and client support. This role is aimed at a motivated sales professional seeking long-term career growth in trading and precious metals sales. The position is full-time at the Corporate Headquarters in Centennial, Colorado, with a day shift and a stated salary of $68,000. The associate builds and maintains target lead lists, makes high-volume cold calls, follows up promptly with warm prospects, qualifies and screens leads, and manages prospects through the compliance and onboarding process. They maintain accurate records and pipeline data in CRM and ERP systems, coordinate qualified-account handoffs to Account Managers, and communicate with prospects throughout the sales process. The role also includes conducting Sales Kick-Off meetings and Platform Gold demonstrations, executing trading activities for at least two hours per day, backing up traders when needed, and supporting at least 10 client cases per day.

Requirements

  • 1–3 years of hands-on outbound sales, cold calling, or business development experience.
  • Documented record of sales achievement.
  • Outstanding verbal and written communication skills.
  • Exceptional attention to detail and precision in manual data entry.
  • Proven experience navigating and updating major CRM platforms such as Salesforce and NetSuite.
  • Strong time-management skills and the ability to make database upkeep a daily habit alongside client outreach.
  • Resilience, self-motivation, and focus on long-term career advancement within sales.
  • Interest in building a long-term career in trading and precious metals sales.

Responsibilities

  • Build, refine, and maintain a target lead list using strategic prospecting techniques.
  • Make high-volume cold calls to engage decision-makers and pitch services.
  • Follow up with warm leads on the same day to accelerate sales conversion.
  • Track leads through the compliance process and coordinate with internal teams to support onboarding.
  • Capture, track, and qualify prospects in CRM and ERP systems from initial contact through handoff.
  • Maintain secure, accurate lead profiles and communication histories in accordance with company data privacy policies.
  • Conduct initial checks and eligibility screenings on inbound and outbound leads before routing them to sales teams.
  • Log sales activities such as calls, emails, and meetings in real time or within 24 hours.
  • Qualify and update prospective account records, maintaining accurate contact details, job titles, and company information and removing duplicates.
  • Follow data-entry protocols, naming conventions, and required-field standards.
  • Audit and advance deal stages to support accurate forecasting and conversion tracking.
  • Build rapport with qualified accounts and provide professional handoffs to Account Managers.
  • Communicate persuasively with prospects throughout the sales pipeline.
  • Conduct Sales Kick-Off meetings to align goals and strategies.
  • Complete Platform Gold demonstrations to showcase product capabilities.
  • Execute trading activities for a minimum of two hours per day, with increased focus when the trading team is short-staffed.
  • Back up traders when they are out of the office.
  • Support a minimum of 10 cases per day by addressing client inquiries and issues.

Benefits

  • Up to 6% company match on 401(k).
  • Comprehensive medical, dental, and vision plans.
  • Employee Assistance plans.
  • HSA and FSA plans with pre-tax benefits.
  • Company-paid short-term disability, long-term disability, life, and AD&D coverage.
  • Supplemental coverage available, including Critical Illness, Accident, Hospitalization, and Pet coverage.
  • PTO and paid holidays.
  • Competitive compensation based on experience.
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