Business Development Associate

ZT Motors of Texas LP • Houston, TX

5d

About The Position

This role serves as the first point of contact for customers inquiring about services, focusing on building communication and relationship-building skills. Daily tasks include making outbound contacts across various campaigns, gaining practical experience in data-driven sales and marketing. Responsibilities also involve booking and confirming appointments, problem-solving to manage no-shows and reschedules, monitoring and responding to AI-assisted communications, and tracking personal performance against set goals. The associate will represent assigned dealership brands with professionalism and confidence.

Requirements

• Recent college graduates or early-career professionals — no prior automotive or BDC experience required
• Strong communicator, comfortable on the phone and in writing
• Competitive, goal-oriented, and eager to learn in a fast-paced environment
• Coachable — someone who takes feedback well and takes ownership of their results
• Comfortable picking up new software and tools quickly (we provide full training)

Responsibilities

• Be the first point of contact for customers reaching out about service — building real communication and relationship-building skills every day
• Make outbound contacts daily across a range of campaigns, learning how data-driven sales and marketing actually work
• Book and confirm appointments, and problem-solve to recover no-shows and reschedules
• Monitor and respond to AI-assisted communications, getting hands-on with the tools shaping the future of customer engagement
• Track your own performance against clear daily and weekly goals — learn to read metrics like a business owner would
• Represent your assigned dealership brand(s) with professionalism and confidence

What This Job Offers

• Career Level: Entry Level