Business Development Associate

Mindset•New York, NY

8d•$54,000 - $60,000

About The Position

The Business Development Associate identifies prospective referral partners, starts conversations, and qualifies opportunities for the business development team. The role builds a pipeline of relevant partner conversations, schedules meetings, maintains reliable records, and uses feedback to improve outreach. The position involves researching and contacting healthcare providers, behavioral health organizations, and community service organizations; understanding their clients’ needs; and explaining Mindset’s services accurately and with realistic expectations. The associate works with sales, marketing, and operations to improve outreach and meets agreed activity and qualified-meeting goals. The posting describes the role as remote and specifies the internet, workspace, and backup connectivity needed to work remotely. It also states a schedule of 9 AM–6 PM EST, Monday through Friday, in an office located in the Financial District.

Requirements

Strong verbal and written communication skills.
Comfort initiating conversations and making outbound calls.
Good judgment, active listening, and an empathetic approach.
Organization and the ability to manage multiple conversations and follow-ups.
Persistence, openness to feedback, and a willingness to learn.
Comfort using a CRM and learning new tools.
Experience conducting outreach and coordinating with leaders at community health organizations, health plans, or similar organizations.
Ability to remain attentive, responsive, and free from recurring personal interruptions during scheduled working hours.
For remote work: reliable internet with at least 100 Mbps download and 30 Mbps upload, a comfortable place to work, and a backup plan for occasional internet outages.
Ability to meet attendance, availability, productivity, confidentiality, and performance expectations during scheduled hours, subject to approved leave, reasonable accommodations, and applicable law.

Nice To Haves

Experience in sales development, customer outreach, or community partnerships is helpful.
Familiarity with disability services or public benefits is a plus.

Responsibilities

Research prospective partners, including healthcare providers, behavioral health organizations, and community service organizations.
Connect with decision-makers through phone calls, email, and other appropriate outreach channels.
Learn how organizations support their clients and identify where Mindset’s services could meet a need.
Explain Mindset’s services clearly and accurately, setting realistic expectations.
Schedule qualified introductory meetings and provide useful context to the team managing the next conversation.
Maintain accurate contact records, outreach activity, and next steps in the CRM.
Follow up consistently and thoughtfully to build relationships over time.
Work with sales, marketing, and operations to improve messaging and outreach.
Meet agreed activity and qualified-meeting goals while maintaining a high standard of communication.
Perform other duties as assigned.