Business Development Associate

PharMerica•Phoenix, AZ
•Remote

About The Position

PharMerica, part of BrightSpring Health Services, is a long-term care pharmacy services provider offering medications, clinical support, and pharmacy management to healthcare organizations across the United States. The Business Development Associate supports growth by identifying and qualifying prospective clients, making outbound calls, presenting information, and arranging qualified appointments for the sales team. The role works with sales colleagues to advance leads and maintains prospect and competitor information in company databases and CRM systems. This is a remote position for applicants who live within the West Coast/Phoenix, Arizona territory, with 20% travel. The associate tracks sales activity and performance and performs other duties assigned by superiors to support company goals.

Requirements

  • Bachelor’s degree in a business discipline or communications, or equivalent experience in a related field.
  • One to three years of experience in inside sales, customer service, or a business-related field.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills to work effectively with internal and external stakeholders.
  • Strong phone presence and comfort making a high volume of calls per day.
  • High degree of accuracy and attention to detail.
  • Strong presentation skills, both remotely and in person.
  • Ability to handle multiple tasks and prioritize accordingly.
  • Competency with Microsoft Office applications, including Word, Excel, and PowerPoint, as well as SharePoint and CRM applications.
  • Self-motivated and self-directed, with the ability to multitask, prioritize, and manage time effectively.
  • Persuasive and goal-oriented, with strong listening and communication skills and the ability to connect and interact with potential clients and customers.

Nice To Haves

  • Preference for working in a fast-paced environment where accuracy and attention to detail are critical.
  • Eagerness to expand the company through new sales, clients, and territories.
  • Energetic, outgoing, and friendly demeanor, with the ability to manage multiple tasks and meet deadlines.

Responsibilities

  • Make multiple outbound calls to potential clients.
  • Understand client needs and offer solutions and support.
  • Research potential leads using business directories, web searches, and digital resources.
  • Qualify leads from digital campaigns, conferences, referrals, and trade shows.
  • Create and maintain contact lists and databases of prospective clients.
  • Present and deliver information to potential clients for follow-up by outside sales.
  • Answer potential clients’ questions and follow up on inquiries.
  • Work with the sales team to transfer leads and advance the sales process.
  • Track weekly, monthly, and quarterly performance and sales metrics.
  • Maintain target-client information in Salesforce, Microsoft Dynamics, Excel, or other databases.
  • Close pre-qualified appointments for the sales team.
  • Gather incumbent pharmacy competitor information and promptly update it in the company CRM system.
  • Perform other duties assigned by superiors as needed to accomplish company goals and objectives.

Benefits

  • Flexible schedules
  • Competitive pay
  • Health, dental, vision, and life insurance benefits
  • Company-paid short-term and long-term disability
  • Employee discount program
  • 401(k)
  • Results-driven unlimited time off
  • Tuition reimbursement
  • Commission plan
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