Business Development Administrator

SENIOR CARE THERAPY • Philadelphia, PA

17h • $33 - $36

About The Position

The Business Development Administrator provides operational, administrative, and relationship management support to the Business Development team. This role is responsible for coordinating conference and event activities, supporting new facility onboarding processes, maintaining customer relationships, assisting with contracts and credentialing, and ensuring seamless execution of business development initiatives. The Business Development Administrator serves as a key liaison between operations, clinical teams, facility leadership, and the sales organization to support growth, client retention, and market expansion.

Requirements

• High school diploma or equivalent required
• Minimum of two (2) years of administrative, sales support, or business development support experience.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and CRM systems.
• Strong follow-through, responsiveness, and sense of ownership over assigned tasks.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Discretion in handling confidential business and customer information.

Nice To Haves

• Associate’s or Bachelor’s degree preferred.
• Experience in healthcare, behavioral health, or skilled nursing environments preferred.
• Experience coordinating conferences, events, or business travel preferred.
• Experience with CRM platforms, Hubspot Preferred

Responsibilities

• Provide administrative support to the Business Development team.
• Assist with scheduling meetings, maintaining calendars, coordinating customer communications, and managing follow-up activities.
• Prepare reports, presentations, meeting materials, and business development documentation as needed.
• Maintain accurate records and activity tracking within CRM and other company systems.
• Coordinate internal communications related to growth initiatives and onboarding activities.
• Manage conference and event logistics, including registration, marketing materials, booth coordination, and attendee tracking.
• Coordinate travel arrangements, hotel accommodations, transportation, and event schedules for Business Development team members.
• Conduct pre-conference outreach to schedule meetings with prospective customers and invite attendees to company-sponsored events and booth activities.
• Manage post-conference follow-up communications, meeting scheduling, and lead tracking activities from conferences.
• Coordinate event-related marketing materials and promotional activities.
• Track conference deadlines, registration requirements, and sponsorship deliverables to ensure timely completion.
• Coordinate shipment and delivery of booth materials, promotional items, marketing collateral, and event supplies to conference venues.
• Assist with planning annual conference calendars and maintaining event schedules for the Business Development department.
• Coordinate team dinners, customer engagement events, networking receptions, and meeting locations during conferences and trade shows.
• Monitor travel budgets and provide administrative support to help maximize cost-effective travel planning.
• Maintain regular communication with facility leadership and key stakeholders after the contract is sent to ensure smooth launch.
• Conduct structured customer follow-up calls at 30-, 60-, and 90-day intervals following implementation or service launches.
• Monitor leadership transitions and organizational changes within facilities and corporations to identify expansion opportunities via LinkedIn and relationships for growth opportunities.
• Coordinate onboarding activities for newly contracted facilities.
• Assist with obtaining and tracking contract documentation.
• Facilitate EMR access and integration requests and onboarding requirements for clinical and operational teams.
• Support credentialing and enrollment processes for new facilities.
• Coordinate communication between internal departments and facility leadership during implementation.
• Monitor onboarding milestones to ensure timely facility launch and operational readiness.
• Assist with planning and execution of new facility launches.
• Support project timelines and implementation checklists.
• Participate in launch meetings when needed.
• Follow up with conference attendees who were not engaged onsite to schedule future conversations.
• Contact individuals who participate in raffles, booth activities, or marketing campaigns and facilitate introductions to the appropriate Business Development representative.
• Support business development efforts at networking events or health fairs in markets without dedicated field coverage.
• Identify opportunities resulting from leadership movement between organizations and facilities.
• Gather market intelligence and customer feedback to support strategic growth initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED