Business Development Account Manager

Imedview, Inc•Saugerties, NY

4d•Hybrid

About The Position

Imedview is a claims and litigation service partner with over 20 years of experience in the industry, servicing legal and insurance professionals nationally. The company is growing and seeking to fill new opportunities within its Business Development team. The Business Development Account Manager is responsible for owning a dedicated portfolio of approximately 25 client accounts, serving as the primary lead and strategic partner for each. This role focuses on maintaining client health, deepening engagement, identifying growth opportunities, and ensuring smooth operational execution across all assigned accounts. The role includes conducting client visits, delivering presentations and demos, and representing Imedview at industry events to strengthen relationships and expand opportunities. This position is 70% remote and 30% travel. The ideal candidate is proactive, highly organized, client-centric, and motivated by helping accounts thrive.

Requirements

3+ years in client-facing account management, business development, partner management, or related roles.
Demonstrated ability to manage 20+ active accounts simultaneously.
Strong relationship-building and communication skills.
Proven experience identifying and supporting account growth opportunities.
Highly organized, with strong project management and workload-prioritization capabilities.
Comfortable working cross-functionally in a fast-paced environment.
Ability to represent the company professionally at client visits and industry events.

Nice To Haves

Candidates in New York (NY), New Jersey (NJ), and Massachusetts (MA) are prioritized.

Responsibilities

Serve as the main point of contact for a portfolio of estimated 25 clients, managing day-to-day communication and overall relationship health.
Develop a deep understanding of each client’s goals, challenges, and operational needs.
Maintain consistent touchpoints and ensure clients receive timely, accurate updates and deliverables.
Identify areas for deeper engagement by understanding client objectives and aligning them with available services or solutions.
Prepare and lead Quarterly Business Reviews and strategic planning conversations.
Conduct onsite client visits to strengthen relationships and better understand operational needs.
Attend industry events, conferences, and networking opportunities to represent Imedview and identify new growth opportunities
Oversee workload, project tracking, and internal coordination for all assigned clients.
Ensure all deliverables, timelines, and service expectations are met with high quality and accuracy.
Monitor account performance, generate insights, and recommend improvements.
Partner with internal teams (operations, service delivery, analytics, etc.) to ensure client needs are met.
Communicate client feedback internally to support continuous improvement and innovation.
Act as the voice of the client within the organization, ensuring their priorities and needs are represented.
Resolve issues, escalate challenges when needed, and maintain strong trust-based relationships.