Business Dev Specialist I - Kennett Square, PA

Military Spouse Corporate Career Network•Kennett Square, PA

11d•Onsite

About The Position

The Business Development Specialist I owns the accuracy and integrity of customer and account data in the Customer Relationship Management (CRM) system and provides technical support to the sales and account management team. The position also acts as a point of contact and liaison with other functional groups for pre-deal issues in the sales cycle. The role manages CRM data entry and maintenance, including creating opportunities, offers, and pricing scenarios; maintaining customer and account information; updating records for changes such as ownership transfers; establishing account hierarchies; and handling nonstandard requests. It provides data and technical support to Business Development Managers and Account Managers, including support related to regional utility requirements and customer and sales needs. The specialist responds to requests for proposals, supports data validation and contract execution, and coordinates nonstandard requests with pricing and legal teams. The role also contributes to process improvement through ad hoc projects, data cleanup, new-hire training, process-efficiency development, and system testing. Travel may be required as business needs dictate, and in-person attendance is expected for training, all-hands meetings, and other meaningful engagements.

Requirements

Proficiency with Microsoft Office Suite applications.
Strong written and oral communication skills.
Strong analytical skills, attention to detail, problem-solving and conflict-resolution skills, time management, and independent decision-making.
Demonstrated ability to build and maintain relationships effectively with internal and external customers.
Flexibility to handle multiple daily deadlines and adapt to changing priorities.

Nice To Haves

Bachelor's degree.
Energy or utility experience.
Customer service experience.
Salesforce or CRM experience.

Responsibilities

Manage CRM data entry and maintenance, including creating opportunities, offers, and pricing scenarios.
Maintain accurate customer and account information, update records for changes such as ownership transfers, establish and maintain account hierarchies, and handle nonstandard requests.
Provide data and technical support to Business Development Managers and Account Managers, applying knowledge of regional utility requirements and supporting customer and sales needs.
Serve as a liaison between sales and cross-functional teams by responding to requests for proposals, supporting data validation and contract execution, and coordinating nonstandard requests with pricing and legal teams.
Support process-improvement efforts through ad hoc projects, data cleanup, new-hire training, developing process efficiencies, and system testing.
Travel as necessary to meet business needs.
Attend in person for training, all-hands meetings, and other meaningful engagements.