Business Dev Specialist I/II

Constellation Energy Generation, LLC.•Boston, MA

2d•Hybrid

About The Position

Constellation is seeking candidates for the role of Business Development Specialist I or II. This position can be filled at either level, with compensation and requirements varying accordingly. The company is the largest private-sector power producer in the world and a leading producer of clean and reliable energy. Constellation offers a comprehensive benefits package, including competitive salaries, a bonus program, 401(k) with company match, employee stock purchase program, medical, dental, and vision benefits, and paid time off. The role requires candidates to be within a commutable distance of offices in Boston, Baltimore, Houston, Kennett Square, or Chicago for in-person meetings or events. The primary purpose of the position is to own the accuracy and integrity of customer and account data in the Customer Relationship Management (CRM) system, provide technical support to the sales and account management team, and act as a liaison with other functional groups for pre-deal related issues. The BDS II role involves more advanced technical support and scenario generation.

Requirements

Proficiency with Microsoft Office Suite applications
Strong communication skills, both written and oral
Strong analytical skills, attention to detail, problem-solving/conflict resolution, time management, and independent decision-making
Demonstrated ability to effectively build and maintain relationships with internal and external customers
Flexibility to handle multiple daily deadlines and adapt to changing priorities
1-year of relevant work experience (for BDS II)

Nice To Haves

Direct customer service experience
Bachelor's Degree

Responsibilities

Manage data entry and maintenance activities by creating opportunities, offers, and pricing scenarios that support transactions, maintaining accurate customer and account information in the CRM system, updating records for changes such as ownership transfers, establishing and maintaining account hierarchies, and handling nonstandard requests.
Provide data and technical support to Business Development Managers and Account Managers by applying knowledge of regional utility requirements and supporting customer and sales related needs.
Serve as a liaison between sales and cross functional teams by responding to requests for proposals, supporting data validation and contract execution activities, and coordinating with pricing and legal teams on nonstandard requests.
Support process improvement efforts through ad hoc projects, data cleanup activities, new hire training, development of process efficiencies, and system testing.
Generate energy pricing and contract scenarios by evaluating utility requirements, market conditions, lead source, product structure, and customer specific needs.
Maintain accurate and up to date customer and account data in the CRM system, including complex changes such as ownership updates, splits, name changes, and account hierarchy setup.
Partner with internal stakeholders to support pricing requests, determine appropriate account structures and options, and coordinate non-standard requests with pricing and legal teams.
Communicate clearly and professionally with prospects, customers, channel partners, and internal teams regarding pricing, contracts, customer data, and contract execution.
Provide advanced data, technical, and process support to Business Development Managers, Account Managers, customers, and channel partners throughout the data validation process.
Serve as an internal resource and initial escalation point to resolve issues, facilitate coordination across functional groups, and support timely contract execution.