Business Courier

Androscoggin Bank • Lewiston, ME

13d • Hybrid

About The Position

Androscoggin Bank is seeking a part-time Business Courier to provide a dedicated bank courier service for their business clients. This role involves visiting client businesses to pick up items and deliver them to the bank for processing. The courier will operate within the Central & Mid-Maine market, starting and ending their day in Lewiston to Auburn, with potential travel to areas like Bangor, Augusta, Waterville, or Brunswick. The position emphasizes customer interaction and providing a convenient service that allows clients to focus on their business. Androscoggin Bank is a B Corp Certified company, committed to serving the best interests of its clients, employees, and communities while honoring the environment.

Requirements

• High school diploma or general education degree (GED) required.
• One-year related experience and/or training.
• Proven communication and interpersonal skills.
• Ability to keep accurate logs and inventory records.
• Ability to handle multiple priorities and tasks.
• Proven ability to meet deadlines and complete work in a timely manner.
• Requires a valid Maine Driver’s License with a clean record.
• Ability to lift and carry moderately heavy packages.
• Ability to work independently and problem solve.
• Proficient computer skills and ability to learn banking processing software.
• Exceptional customer service skills.
• Strong ability to follow procedures.
• Professional demeanor and the ability to interact with individual and business clients comfortably.
• Reliability and integrity are very important.

Nice To Haves

• Willingness and ability to drive in all sorts of weather, and in downtown traffic
• Professional appearance and demeanor as you represent the Bank
• A sense of organization to maintain delivery logs and other paperwork
• A genuine ability to build relationships, and a delight in making clients happy
• Confidence and composure
• Comfortable working in public away from the branch

Responsibilities

• Responsible for pick-up and delivery of items from client location and transporting them to bank location for processing.
• Conducts daily review to see what items are scheduled for pick up that day.
• Maintains pick-up/delivery logs and vehicle logs to document duties performed.
• Responsible for all paperwork assigned, including weekly driver reports, item logs, and timesheets.
• Utilizes phone and hands-free cell phone devices to stay in contact with the bank team for re-routing and customer service.
• Ensures quality service is provided during each customer interaction by providing efficient and professional delivery service, answering customer questions, resolving problems or concerns and interacting in a polite and caring manner.
• Attends annual driving safety training.
• Reports all accidents and injuries in a timely manner and complies with all company safety and risk management policies and procedures.
• Performs other projects and duties as assigned by the Treasury Operations Manager.

Benefits

• Insurance
• All the tools you need to do the job, including a vehicle and a phone
• A guaranteed minimum of 20 hours per week
• Training to enable you to do your job well
• The opportunity to work and build relationships with smart, caring coworkers and great clients
• A solid hourly rate
• Market-leading employee benefits package
• Paid time off
• Holiday pay
• 401k participation with a generous match
• Access to Androscoggin Bank's insurance benefit package (medical, dental, vision, life, and disability, and more)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED