Business Coord-SMC Gastroenterology

Spartanburg Regional Healthcare System•Spartanburg, SC

About The Position

The Business Coordinator serves as an adjunct to the Practice Manager/Medical Director and oversees operations at assigned sites to help ensure daily office functions are maintained and patient flow is smooth. The role exercises a high degree of judgment and discretion in routine and complex tasks and assists the Practice Manager/Director with multiple locations across the Healthcare System. The coordinator may cover other administrative support staff and duties as needed, interacts with internal and external customers, and assists with escalated patient and provider questions or concerns. Other responsibilities and projects may be assigned.

Requirements

High school diploma or GED equivalent.
Three years of office experience.

Nice To Haves

Previous management experience.

Responsibilities

Conduct monthly general inspections of departments and locations.
Update department forms.
Update Communication Boards as assigned.
Assist with Provider PME check requests for multiple departments as assigned.
Maintain licensure and certification documents for multiple providers as assigned.
Maintain annual requirements for multiple providers.
Assist with staff meetings.
Support management in quality programs when applicable.
Meet with patients and providers to resolve errors, complaints, and misunderstandings.
Supervise non-clinical employees as assigned.
Conduct monthly cash drawer audits as assigned.
Oversee denials and referrals as assigned.
Assist the manager with employee rounding as assigned.
Assist the manager with employee timekeeping responsibilities as assigned.
Assist the Practice Manager with hiring, counseling, evaluation, and termination of employees as assigned.
Complete special projects related to practice and department management as assigned.
Cover other administrative support staff and duties as needed.
Assist with escalated patient and provider questions or concerns.