BUSINESS DEVELOPMENT COORD/REP

UHS•Panama City, FL

5d•Onsite

About The Position

The Account Manager directly serves as the liaison between the facility, the community, and referring agencies. This role is directly responsible for creating demand for the facility’s services, implementing the facility’s strategic plan, enhancing the departmental and facility goals. As Step-Navigator is responsible for meeting with all eligible patients to discuss the benefits of Outpatient Services as part of their continuum of care treatment. The Stepdown-Navigator will be responsible for communicating eligibility to key members of senior leadership & associated departments and will be responsible for data collection and entry to Midas and implementing components of Playbook as needed. Time will be split 50/50 between the two duties.

Requirements

Bachelor’s Degree in related field required
Two (2) year experience in health care, business development or marketing environment with measurable business development results required.
Valid driver’s license and car insurance with an acceptable driving record in accordance with facility requirements.
Understanding of the process for mental health referrals and treatment.
Excellent communication, interpersonal, organizational, and service excellence skills.
Detail oriented and able to multi-task and change directions quickly.
Ability to communicate effectively both verbally and in writing in person, over the phone and in front of audiences.
Presents oneself in a positive and professional manner through appearance and conduct.
Proficiency in Microsoft Office programs. Ability to apply technical and computer/software skills.
Able to adjust personal schedule to accommodate the needs of the facility.
Employment with Emerald Coast Behavioral Hospital requires successful completion of a Level II background Screening.

Responsibilities

Act as a liason between the facility and referral sources and implement service-oriented action plans responsive to referral source needs, serves as resource and representative to the community, and conducts tours to key stakeholders.
Responsible for communicating eligibility to key members of senior leadership & associated departments and will be responsible for daily collecting of facility data specific to Outpatient eligibility for trending purposes.
Implement the components of the Step-Down program with a thorough understanding of the Inpatient workflow process, as it pertains to case management and discharge planning.
Responsible for maintaining up-to-date information in MedSeries 4/MIDAS/MEDIK, including documentation of daily contacts and accurate account information.
Performs other duties as assigned/required by this position.