Business Control Manager - Enterprise Control Program Adherence

Bank of America • Boston, MA

1d • $104,000 - $159,900 • Hybrid

About The Position

This job is responsible for supporting the execution of internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include driving improved awareness of specific enterprise policy and standard requirements and supporting organizational adherence. The role may also include identification of risks and assessment of control adequacy, as well as the identification and remediation of control deficiencies.

Requirements

• 5+ years of experience with business controls, risk, compliance, audit, process design or similar function.
• Excellent written and verbal communication skills; ability to simplify and summarize complex topics.
• Executive presence and experience in effectively interacting with senior management and partnering across business lines.
• Effective partnering skills to build consensus; proven ability to influence peers/stakeholders across multiple groups.
• Ability to see the big picture and connect dots horizontally.
• Must stay inquisitive, probe for information, and continue to ask questions to gain a better understanding of the business.
• Strategic thinker, self-starter, organized, versatile and capable of performing work with minimal management oversight.
• Ability to manage multiple, diverse responsibilities.

Nice To Haves

• Prior relevant knowledge and experience in various Enterprise required activities a plus. Relevant areas include – Registration and Licensing, Business Continuity and Resiliency, Enterprise Inter-affiliate Services, Enterprise Application and Software Management, Issue Management, Associate Investment Monitoring, Records Management, Global Information Security, Conflicts of Interest

Responsibilities

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
• Supports the assessment of the design and effectiveness of the risk and control environment to support adherence to enterprise-wide standards.
• Supports the implementation of optimized controls to support effective risk management.
• Partners with business leaders and process owners to drive improved awareness and adherence of various enterprise policy and standard requirements.
• Monitors process and control performance, identifying issues and control improvements for remediation.
• Supports ongoing monitoring and governance of metrics related to process and/or control performance

Benefits

• Access to paid time off
• Resources and support to our employees
• Discretionary incentive eligible
• Eligible to participate in the annual discretionary plan
• Annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED