Business Continuity Specialist, Senior-12:00 PM ET – 9:00 PM ET
About The Position
Individual contributor role responsible for quality monitoring and preparation of comprehensive assessments as it relates to day-to-day incidents or large scale planned or unplanned events. This includes Technology-related or local, state, national and global events that could affect the Bank operations and safety to employees (civil, political, economic, and natural). Assess all hazards presenting risk and prepare to execute on response plans and coordinate resources to respond to events, emergencies, and disasters to mitigate potential risk or impacts to people, property and adverse customer experience. You, in conjunction with others, will coordinate and execute the response needed for 24x7 support. Working with the leadership and team members of Enterprise Event Management and all response teams to advance the program and execute plans, as well as monitoring and tracking of annual program activities are compliant to internal and regulatory requirements. Serves as a point of contact responsible for leading the coordination of resources aligned to the designated response plans or a large business segment or group. Responsible for adherence and ensuring activity aligns to the organization’s Business Resiliency and/or Business Continuity program; including but not limited to the standard lifecycle of an event. Responsible for the quality execution of the lifecycle at all levels of an incident or event. This includes but is not limited to crisis management, emergency management, contingency planning and disaster preparedness planning and testing. Proactively participates as requested in lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing. Ensures the compliance of each aspect of all programs the Enterprise Event Management team supports. Proactively partners with key leaders and partners on business continuity issues. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Requirements
- Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- Auditing Operations
- Competitive Advantages
- Crisis Management
- Disaster Recovery Planning
- Process Design
- Regulatory Compliance
- Contingency and Disaster Recovery
- Crisis Management
- Decision Making and Critical Thinking
- Effective Communications
- Flexibility and Adaptability
- Industry Knowledge
- Planning: Tactical, Strategic
- Requirements Analysis
Nice To Haves
- Certifications are often desired.
Responsibilities
- Develops business continuity and disaster recovery plans; oversees testing, emergency response, and recovery.
- Provides insight on the selection of operating strategies for the continuation of the business within a recovery time objective.
- Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning.
- Provides support and expertise during live events.
- Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis.
- Identifies and quantifies the potential impact of various disruptions and disaster scenarios.
- Participates in the preparation of reporting for the LOB committee/executive on the compliance of business continuity processes, readiness, events and exercise results.
- May partner with audit and government regulators on business continuity issues.
- Leads the development and enhancement of information on continuity processes, standards and initiatives.
- Provides support for the development and delivery of training on business continuity.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
