Business Continuity Plan Coordinator - Midvale, UT

Zions Bancorporation•Midvale, UT

2d•Onsite

About The Position

Zions Bancorporation is seeking a Business Continuity Plan Coordinator to join its Enterprise Business Resilience program at the Midvale, Utah office. The role strengthens the bank’s ability to withstand, respond to, and recover from disruptive events, and serves as a planning partner and liaison for assigned business units. The coordinator guides teams through business impact assessments, risk discussions, recovery strategies, and continuity program expectations, contributing to a resilience program with executive and board visibility. The position coordinates business continuity lifecycle activities, supports exercises and crisis response, maintains program documentation and compliance records, and helps turn performance data and lessons learned into lasting improvements. The coordinator works across business lines and with Disaster Recovery, Corporate Security, Supplier Resilience, and Operational Risk teams to advance an enterprise-wide approach to resilience. The role is fully in office, five days a week, at the Zions Technology Center in Midvale, Utah.

Requirements

2–4+ years of experience in business continuity, disaster recovery, operational risk, emergency management, or a related field.
Ability to work professionally and confidently with business partners at multiple levels, including managers, department leaders, and executives.
Strong organizational and project management skills, with the ability to manage multiple deliverables and deadlines simultaneously.
Excellent verbal and written communication skills, including the ability to translate technical requirements into plain-language guidance.
Analytical mindset and ability to interpret risk, recovery, and operational data and turn it into actionable insights.
Ability to perform under pressure, remain composed during real-world incidents, and make efficient, sound decisions, sometimes with incomplete information.
Strong working knowledge of Microsoft platforms, including Excel, Word, PowerPoint, and SharePoint.

Nice To Haves

Certifications such as ABCP, CBCP, MBCI, or ISO lead implementer, or desire to obtain one.
Experience in banking, financial services, or another regulated industry.
Familiarity with FFIEC, ISO 22301, NIST, or other continuity and resilience frameworks.
Familiarity with business continuity tools such as Fusion, Archer, or ServiceNow.

Responsibilities

Coordinate business continuity lifecycle activities, including business impact analyses, strategy development, plan maintenance and development, annual updates, exercises, after-action reviews, and corrective actions.
Serve as a primary planning partner for assigned business units, guiding them through business impact analyses, risk discussions, recovery strategies, and program expectations.
Lead facilitated business impact and risk assessments to evaluate critical processes, dependencies, recovery capabilities, and risks.
Support the design, facilitation, and documentation of tabletop and simulation-based exercises across assigned business lines and functional areas.
Maintain program documentation, dashboards, and compliance records to support regulatory and audit requirements, including FFIEC, OCC, and Internal Audit.
Track and report business continuity metrics, remediation items, after-actions, and readiness indicators for leadership.
Help develop data-driven insights about resilience posture, emerging risks, and program performance.
Support activation of the Crisis Management Framework, including status tracking, communication logs, and response coordination.
Contribute to after-action reviews and ensure lessons learned are translated into lasting program improvements.
Work with Disaster Recovery, Corporate Security, Supplier Resilience, and Operational Risk teams on an enterprise-wide approach to resilience.
Participate in platform roadmap work, process optimization, automation, and workflow upgrades involving tools such as Fusion, Archer, and ServiceNow.