Business Continuity Plan Coordinator - Midvale, UT

Zions Bancorporation•Midvale, UT
•Onsite

About The Position

Zions Bancorporation is seeking a Business Continuity Plan Coordinator to join its Enterprise Business Resilience program at the Midvale, Utah office. The role strengthens the bank’s ability to withstand, respond to, and recover from disruptive events, while helping protect employees, customers, operations, and the company’s reputation. The coordinator partners with assigned business units and works across teams to maintain preparedness, meet regulatory and audit expectations, and improve resilience practices. The position offers exposure to senior leadership and complex, enterprise-wide risk initiatives, with opportunities to grow into a consultant, manager, or resilience leader.

Requirements

  • 2–4+ years of experience in business continuity, disaster recovery, operational risk, emergency management, or a related field.
  • Ability to work professionally and confidently with business partners at multiple levels, including managers, department leaders, and executives.
  • Strong organizational and project management skills, including the ability to manage multiple deliverables and deadlines.
  • Strong verbal and written communication skills, including the ability to translate technical requirements into plain-language guidance.
  • Analytical ability to interpret risk, recovery, and operational data and turn it into actionable insights.
  • Ability to remain composed and make sound, efficient decisions under pressure, including during real-world incidents and with incomplete information.
  • Strong working knowledge of Microsoft platforms, including Excel, Word, PowerPoint, and SharePoint.

Nice To Haves

  • Certifications such as ABCP, CBCP, MBCI, or ISO lead implementer, or a desire to obtain one.
  • Experience in banking, financial services, or another regulated industry.
  • Familiarity with FFIEC, ISO 22301, NIST, or other continuity and resilience frameworks.
  • Familiarity with business continuity tools such as Fusion, Archer, or ServiceNow.

Responsibilities

  • Coordinate business continuity lifecycle activities, including business impact assessments (BIAs), strategy development, plan development and maintenance, annual updates, exercises, after-action reviews, and corrective actions.
  • Serve as a planning partner for assigned business units, guiding them through BIAs, risk discussions, and recovery strategies and explaining program expectations.
  • Lead facilitated BIAs and risk assessments to evaluate critical processes, dependencies, and recovery capabilities and identify risks.
  • Support the design, facilitation, and documentation of tabletop and simulation-based exercises across assigned business lines and functional areas.
  • Maintain program documentation, dashboards, and compliance records for regulatory and audit requirements, including FFIEC, OCC, and Internal Audit.
  • Track and report business continuity metrics, remediation items, after-actions, and readiness indicators for leadership.
  • Help develop data-driven insights about resilience posture, emerging risks, and program performance.
  • Support activation of the Crisis Management Framework, including status tracking, communication logs, and response coordination.
  • Contribute to after-action reviews and ensure lessons learned lead to lasting program improvements.
  • Work with Disaster Recovery, Corporate Security, Supplier Resilience, and Operational Risk teams on an enterprise-wide approach to resilience.
  • Participate in platform roadmap work, process optimization, automation, and workflow upgrades.

Benefits

  • Medical, dental, and vision insurance starting on day one.
  • Life and disability insurance.
  • Paid parental leave and adoption assistance.
  • Health Savings Account, Flexible Spending Account, and dependent care accounts.
  • Paid training.
  • Paid time off.
  • 12 paid federal holidays.
  • 401(k) plan with company match.
  • Profit sharing.
  • Competitive compensation in line with work experience.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition reimbursement for qualifying employees.
  • Preferred banking products through the Employee Ambassador program.
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