Business Continuity and Emergency Management Specialist

SEH Saint Elizabeth Medical Center•Erlanger, KY

About The Position

The Business Continuity and Emergency Management Specialist helps support preparedness, continuity, and emergency management activities across SEP sites and hospital locations. This role works with leaders and departments to gather information, maintain plans and records, support training and exercises, assist during incidents or disruptions, and track follow-up actions that help protect patient care, staff safety, and essential operations. Role-specific training and guidance will be provided. Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Requirements

Bachelor’s degree
Within 1 year of starting position, must complete organization-required emergency management, incident command, and safety training.
Strong organizational, documentation, communication, customer service, and follow-up skills.
Ability to learn and apply emergency preparedness, incident response, business continuity, recovery, and corrective-action processes.
Ability to coordinate multiple stakeholders, maintain accurate readiness records, and communicate effectively during routine operations and emergency conditions.
Two years of experience in a healthcare, clinical, technical, administrative, operational, or support role.
Qualifying experience may include supporting department workflows, documentation, scheduling, meeting coordination, communication, process improvement, customer service, or cross-functional team activities.

Nice To Haves

Completion of role-related training or certification in emergency preparedness, incident command, business continuity, project coordination, safety, quality, or a related area.
Familiarity with healthcare operations, emergency preparedness, safety, quality, process improvement, documentation, or regulatory readiness.
Exposure to business continuity, emergency response, incident command, exercises, After-Action Reviews, or corrective-action tracking.
Experience supporting healthcare operations, department workflows, documentation, scheduling, meeting coordination, communication, process improvement, customer service, or cross-functional team activities.

Responsibilities

Help gather, organize, and update information from departments to identify important services, needed resources, recovery priorities, and potential risks that could affect operations.
Help create, update, organize, and maintain Business Continuity Plans, recovery information, department readiness materials, and related documents for hospital and SEP operations.
Help maintain emergency plans, procedures, contact lists, communication materials, preparedness records, and survey-readiness documentation. Work with clinical, operational, administrative, and external partners as assigned.
Help plan, coordinate, deliver, and evaluate drills, exercises, downtime activities, and training. Maintain attendance records, collect feedback, support follow-up discussions, and track improvement actions to completion.
Support emergency response activities as assigned. Help document information, share status updates, send or support notifications, coordinate resources, track action items, and assist with recovery and follow-up after an event.
Maintain records, reports, dashboards, meeting materials, task lists, document-control information, and survey-readiness evidence. Coordinate with departments and external partners as assigned.
Perform other duties as assigned.