Business Consultant Sr, Salesforce Agency Management

Elevance Health•Woodland Hills, CA

1d•Hybrid

About The Position

The Business Consultant Sr, Salesforce Agency Management is responsible for translating most highly complex and varied business needs into application software requirements. These needs typically involve a significant expenditure or cost savings and impact a wide range of functions. Also, provides expertise to lower leveled consultants. This is the highest level in a career progression.

Requirements

Requires a BA/BS and minimum of 10 years business analysis experience, which should include analysis, project management, working knowledge of mainframe computer, hardware and operating systems
Minimum of 3 years experience as a Business Consultant with project management skills
Any combination of education and experience, which would provide an equivalent background.

Nice To Haves

Experience supporting Medicaid and/or Medicare business operations, products, and regulatory requirements
Salesforce experience with development and salesforce instances
Medicare Advantage business experience preferred
Knowledge of Medicare Advantage, Medicare Supplement, and Medicare Sales processes, regulations, and business operations preferred
Demonstrated experience managing product roadmaps, backlogs, and prioritization based on business value and customer needs
Agile PM/PO Certification and understanding of Agile SAFe preferred
Ability to manage multiple priorities in a fast-paced Agile environment
Experience with JIRA, Confluence, Smartsheets, and Microsoft sheets
Exposure to AI (Chat GPT, GEN AI, Co-Pilot, Spark)
Experience Using Adobe Suite strongly preferred

Responsibilities

Provides expertise to lower level consultants on the analysis of business needs to determine optimal means of meeting those needs
Determines specific business application software requirements to address the most highly complex and varied business needs
May lead teams of analysts assigned to the most complex projects, typically those of highest importance and impact to the way in which we do business
Analyzes and designs solutions to address varied and highly complex business needs
Leads the identification, prioritization, and refinement of business requirements to ensure alignment with strategic objectives and value delivery
Collaborates with cross-functional stakeholders to align delivery objectives, resolve competing priorities, and ensure successful implementation of business solutions.
Monitors feature and capability progress, identifies risks and impediments, and escalates issues impacting business outcomes.
Provides leadership in establishing and communicating business priorities across Agile Release Trains (ARTs) and large-scale initiatives.
Influences portfolio, program, and team-level planning through analysis of business value, operational impacts, and strategic objectives.
Serves as a key liaison between business stakeholders and delivery teams to ensure alignment of strategic goals, roadmap priorities, and solution delivery.