Business Communications Lead Analyst - Cigna Healthcare

Cigna Group • Philadelphia, PA

4d

About The Position

At Cigna Global Health Benefits (GHB), the Business Communications Lead Analyst advances business priorities through strategic communications that inform, engage, and inspire stakeholders across a global organization. The role combines communications expertise, project leadership, and business acumen to help executives, senior leaders, and teams connect employees to organizational goals, priorities, and achievements. It partners across functions to develop compelling content, manage communications plans and programs, and deliver insights that drive engagement, awareness, and business outcomes.

The position supports integrated communications strategies and creates communications for internal and external channels, including digital, print, executive presentations, organizational announcements, and leadership messaging. It manages plans, timelines, budgets, workflows, and performance reporting; translates complex information into clear communications; and supports executive thought leadership. The role also coordinates reviews, approvals, quality assurance, and distribution, builds relationships with stakeholders, and contributes to continuous improvement. Occasional or permanent work from home requires cable broadband or fiber-optic internet with speeds of at least 10 Mbps download and 5 Mbps upload.

Requirements

• At least 8 years of experience in communications, corporate communications, public relations, employee communications, or a related field.
• Experience developing, implementing, and evaluating communication strategies within a complex, matrixed organization.
• Strong project management and organizational skills, including the ability to manage multiple priorities and deadlines.
• Exceptional written and verbal communication skills, including business writing, editing, and presentation development.
• Ability to build relationships, influence stakeholders, and collaborate across teams and leadership levels.
• Experience working directly with senior executives and business leaders.
• Strong analytical skills and ability to use data and insights to measure communications effectiveness and inform decisions.
• Proficiency with Microsoft PowerPoint and other business communication tools.
• Ability to work independently, manage ambiguity, and adapt quickly in a dynamic environment.

Nice To Haves

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or a related field.
• Experience supporting global organizations or international business communications.
• Knowledge of executive communications, thought leadership, media relations, or social media strategy.
• Experience in the healthcare, insurance, or health services industry.
• Familiarity with employee engagement, change management, or internal communications programs.

Responsibilities

• Support the development and execution of integrated communication strategies aligned with GHB business priorities and objectives.
• Drive the creation and delivery of communications across digital, print, executive presentations, organizational announcements, and leadership messaging.
• Manage communications plans, timelines, budgets, and workflows to deliver initiatives on time and with measurable results.
• Produce reports, dashboards, and analyses on communications effectiveness, stakeholder engagement, and key performance indicators.
• Partner with business leaders and functional teams to translate complex information into clear, engaging, and actionable communications.
• Lead or support executive thought leadership content that strengthens leadership visibility and reinforces strategic priorities.
• Coordinate content review, approvals, quality assurance, and distribution to ensure accuracy, consistency, and brand alignment.
• Build relationships across the organization to understand stakeholder needs and identify opportunities to improve communications effectiveness and employee engagement.
• Contribute to continuous improvement by identifying approaches, tools, and communications strategies that enhance business results.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed