Business Banking Treasury Specialist

Langley Credit Union • Newport News, VA

3d • Hybrid

About The Position

Langley Federal Credit Union is hiring a full-time Business Banking Treasury Specialist to work in a hybrid arrangement from its City Center office in Newport News, Virginia. The position provides advanced operational and client support to the Business and Community Banking team, with a primary focus on customer service and cash management (treasury) functions. The specialist is a key point of contact for business members and supports treasury services, account maintenance, and complex client requests. The role requires independence and accountability, and involves partnering with internal teams, vendors, and clients to resolve issues and deliver cash management solutions. The specialist is also cross-trained to provide flexible support for loan servicing, loan closing, and portfolio management.

The work is performed in an indoor, climate-controlled office environment that is typically quiet to moderate in noise level. The job frequently involves sitting, using hands and fingers to operate standard office equipment, and talking and hearing; standing and walking are occasional. Close vision is required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Duties may change or additional duties may be assigned.

Requirements

• Bachelor’s degree in business or a related field, or an equivalent combination of education, work experience, and/or training.
• Three or more years of experience administering treasury or cash management products, such as ACH, wire transfers, remote deposit capture, or online banking platforms, in a financial institution.
• Hold or have the ability to obtain the Cash Management Professional (CMP) Tru Treasury certification within nine months of hire.

Nice To Haves

• Previous experience cross-selling financial products.

Responsibilities

• Serve as a primary point of contact for business members, delivering customer service and resolving complex inquiries and requests.
• Support and administer cash management services, including onboarding, maintenance, and troubleshooting ACH, wires, remote deposit capture, and online banking.
• Manage cash management vendor relationships and coordinate issue resolution, escalations, and service enhancements.
• Partner with business banking officers to support client onboarding and provide a seamless experience across deposit and treasury products.
• Open and maintain business deposit accounts, ensuring accuracy and compliance with internal policies and regulatory requirements.
• Handle business member service requests, including account maintenance, transaction research, and problem resolution.
• Identify service issues and drive solutions to improve the client experience and prevent future disruptions.
• Support loan servicing, loan closing, and portfolio management as needed, including documentation, servicing requests, and tracking portfolio requirements.
• Ensure compliance with applicable laws and regulations, including BSA/AML policies and procedures.
• Maintain accurate records and documentation to support audit readiness and data integrity.
• Collaborate with internal departments and external partners to improve processes, enhance efficiency, and reduce operational risk.
• Assist leadership with reporting, tracking, and administrative functions as needed.
• Perform other related duties as assigned.

Benefits

• Affordable medical, dental, and vision plans.
• Educational assistance for expenses including books, lab fees, and registration costs.
• Student loan repayment support.
• Career growth opportunities.
• Paid vacation that begins accumulating from day one and increases with length of service, subject to a maximum cap.
• 13 paid holidays, including the employee’s birthday and the day after Thanksgiving, plus floating holidays.
• Paid sick time for all team members.
• 401(k) plan with a 6% company match, immediate vesting, and a Roth IRA option.
• Company-covered short- and long-term disability insurance.
• Complimentary life insurance and the option to purchase additional voluntary life insurance.
• Flexible health care and dependent care benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level