Business Banking Treasury Management Advisor - Relationship Manager I

PNC•Lakewood, CO
•$82,500 - $137,500•Onsite

About The Position

At PNC, employees work together to deliver a strong customer experience in an inclusive workplace. This Treasury Management Advisor role is part of PNC's SMB Treasury Management organization and is based in the greater Denver Market. PNC describes this as an in-office position and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. The role manages relationships with new and existing clients in a book of business, with the goal of growing sales, revenue, and market share. It generally serves clients with basic risk profiles and less complex needs, under a higher degree of supervision. With direction, the advisor acquires, expands, and retains client relationships; originates, analyzes, negotiates, and documents credit and non-credit products and services; and manages risk and quality. The advisor identifies client opportunities and provides ideas and insights based on client needs and financial well-being, while working to increase engagement and loyalty. The role builds internal and external networks, presents PNC's range of products and services, uses reporting and sales tools to identify and convert opportunities, and applies credit fundamentals and internal policies to assess, evaluate, and mitigate credit risk. The position requires customer focus and effective risk management in accordance with PNC's Enterprise Risk Management Framework. The listed experience profile typically includes a university or college degree and at least three years of relevant or direct industry experience. A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree. No certification or license is required. The position is incentive eligible, with incentive payments based on company, business, and/or individual performance.

Requirements

  • Typically requires a university or college degree and 3 or more years of relevant or direct industry experience.
  • In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
  • Demonstrate appropriate knowledge, skills, and abilities for the role.
  • Demonstrate customer focus and the ability to create customized customer solutions.
  • Demonstrate the ability to assess and manage risk in support of PNC's Enterprise Risk Management Framework.
  • No required certifications.
  • No required licenses.

Nice To Haves

  • Book of business experience or skills.
  • Client relationship-building skills.
  • Knowledge of credit processes and credit products.
  • Customer engagement skills.
  • Decision-making skills.
  • Financial analysis skills.
  • Ability to identify sales opportunities.
  • Business acumen.
  • Client relationship management.
  • Customer experience management.
  • Critical thinking and decision-making.
  • Effective communication.
  • Prospecting and selling skills.
  • Technology savvy.
  • Certifications are often desired.

Responsibilities

  • Manage relationship activities with new and/or existing clients in a book of business to grow sales, revenue, and market share against relevant sales goals.
  • Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet, with direction.
  • Originate, conduct financial analysis for, negotiate, and document credit and non-credit products and services.
  • Manage risk and return and drive quality for new and existing clients.
  • Identify and mitigate regulatory, reputational, operational, and credit risks.
  • Identify client opportunities and provide ideas and insights based on client needs and financial well-being.
  • Increase client engagement and loyalty.
  • Build internal and external relationships to acquire clients, expand existing relationships, and enhance the client experience.
  • Present the full range of PNC products and services to clients.
  • Use reporting and sales tools to identify and convert sales opportunities.
  • Analyze, evaluate, and mitigate credit risk using knowledge of credit fundamentals and internal credit policies.
  • Prioritize customer needs and satisfaction when making business decisions and develop customized customer solutions.
  • Assess and manage risks associated with business objectives and activities in alignment with PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, with a Health Savings Account feature, for eligible full-time employees.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension plan.
  • Stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • 9 occasional absence days each year, unless otherwise required by law.
  • Between 15 and 25 vacation days each year, depending on career level and years of service.
  • Incentive-eligible compensation based on company, business, and/or individual performance.
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