Business Banking Team Leader

S&T Bank • Pike, NY

2d • $75,000 - $184,800 • Onsite

About The Position

Responsible for the development and enhancement of banking relationships within assigned Market for individual production, as well as direct reports. This role involves supervising the day-to-day activities of the direct report team, including coaching and joint calling, and providing guidance and mentoring for team members in developing new banking relationships, servicing existing clients, and achieving assigned goals. The position also includes mentoring and training new business bankers, coaching the team to provide advice in complex situations, and leading relationship with Marketing to drive business via community events. The role requires active business development to identify prospects, networking with centers of influence, and maintaining strong relationships with other line partners. It also serves as a liaison for the line of business to support customer acquisition, pipeline management, and interaction with operations and support areas. The Business Banking Team Leader interviews customers, analyzes financial data, maintains an aggressive calling program, assists other Business Development Officers, and participates in community affairs. The role provides feedback to senior managers based on market and customer trends, develops a network of referral professionals, and manages the banker prospect pipeline. Additionally, it assists the Director of Business Banking with strategy development and implementation, ensures project/department milestones are met, and handles customer inquiries and problem-solving. Strong interpersonal skills and the ability to work independently and as a team player are essential. Additional responsibilities may be assigned as required.

Requirements

• Requires a four-year college degree or equivalent, plus specialized training.
• Major or area of specialization: Finance/Accounting.
• Requires ten plus years of general business experience, with five to ten years specialized lending, management and small business banking experience in small business credit and lending.

Responsibilities

• Supervises the day-to-day activities of direct report team including coaching and joint calling.
• Providing guidance and mentoring for current team members in development of new banking relationships, servicing of existing client base, and achievement of assigned goals.
• Responsible for the mentoring and training of new business bankers.
• Coaches team to provide advice to clients in complex, challenging, or important situations.
• Leads relationship with Marketing to drive business via community events.
• Carries out a variety of business development activities to identify bank prospects and networks with centers of influence and other referral sources.
• Maintains a close working relationship with other line partners in order to develop new business.
• Acts as a liaison on behalf of the line of business to support the acquisition and pipeline management of customers, and interaction with the operations and support areas of the Bank.
• Interviews customers and prospective customers and prepares documentation to acquire information concerning a customer’s business needs, abilities, and earnings for all business lines including: Collecting and analyzing financial data for proper account structure.
• Maintaining aggressive calling program for new and existing customers.
• Assisting other Business Development Officers in generating business.
• Attending and participating in community affairs to promote the bank’s image.
• Provides feedback and advisement based on market and customer trends to senior managers.
• Develops and maintains a network of referral professionals such as attorneys, realtors, developers, and financial advisors.
• Manages or coaches to the management of banker prospect pipeline derived from all other areas of the bank, as well as courthouse lists, referrals from prospects, and prospect lists.
• Assists Director of Business Banking with development and implementation of department/market strategy and management.
• Ensures project/department milestones/goals are met.
• Receives and responds to various customer questions and solves customer problems.
• Maintains a good working relationship with bank employees.
• Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.
• Assumes additional responsibilities as required.

Benefits

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
• S&T Bank believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
• S&T Bank is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at: Phone: [phone] Email: [email protected]

What This Job Offers

• Job Type: Full-time
• Career Level: Manager