Business Banker

Valley Bank•Brentwood, NY

About The Position

The Business Banker represents the bank in prospecting and developing customer relationships to generate loan, deposit, and related business while meeting business customers’ needs. The role manages business banking client relationships through service and support, including account maintenance, customer communications, problem resolution, and onsite visits and outbound calls. The Business Banker develops referral networks and professional relationships with community contacts, bank associates, supplemental business lines, and vendors. The role collaborates across the bank to recommend suitable products and services, refers customer opportunities to bank partners, and participates in civic and community activities to promote the bank and strengthen community ties. The position interviews loan applicants; analyzes financial information and creditworthiness; establishes and negotiates credit terms; monitors customer credit and outstanding loans; and takes necessary collection actions on past-due accounts. It educates borrowers about the process and expectations, analyzes eligibility, originates and structures loan requests, submits complete documentation packages to credit, assists with credit analysis and underwriting as needed, and recommends approval of commercial loan applications. The Business Banker also maintains knowledge of the policies and guidelines for the business line.

Requirements

High school diploma or GED.
At least 3 years of related bank lending sales experience, or a combination of sales and credit analysis experience.
Excellent interpersonal, written, and verbal communication skills.
Ability to calculate figures and amounts such as discounts, interest, and percentages.
Ability to work independently, manage multiple projects, and meet deadlines.
Ability to prioritize and organize assignments while working on multiple projects simultaneously.
Intermediate PC skills and knowledge of Microsoft Office software and referral tracking programs such as Salesforce.

Nice To Haves

Bachelor’s degree in Business, Accounting, or Finance, with at least 3 years of bank lending sales experience and at least 1 year of credit analysis experience.

Responsibilities

Conduct prospect and customer business development to generate new loan, deposit, and related business.
Manage business banking client relationships, including account maintenance and ensuring client needs are met.
Establish referral relationships with commercial real estate agents, brokers, CPAs, accountants, attorneys, and other Centers of Influence.
Build relationships with bank associates, other business lines, and vendors to cross-sell and recommend appropriate products and services.
Collaborate with other lines of business to meet clients’ specific needs.
Provide customer service and resolve problems for existing customers and accounts; maintain communications through onsite visits and outbound calls.
Maintain knowledge of business-line policies and bank guidelines.
Refer lending, treasury management, insurance, residential mortgage, and deposit opportunities to bank partners.
Participate in civic and community activities to promote the bank’s products and services and strengthen community ties.
Interview loan applicants and analyze financial and related information to assess creditworthiness.
Establish and negotiate credit terms and monitor customers’ credit.
Monitor outstanding loans and take necessary collection actions on past-due accounts.
Educate borrowers about the business-line process and structure, and set expectations.
Analyze eligibility, originate, and structure loan requests.
Submit complete documentation packages to credit and assist with credit analysis and underwriting as needed.
Recommend approval of customer applications for commercial loans.