Business Banker | Bozeman

American Bank Montana•Bozeman, MT

21d•Onsite

About The Position

American Bank is a small, privately owned community bank focused on providing high-quality experiences tailored to individuals and businesses, supporting employees’ community involvement, and maintaining work-life balance. The Business Banker is the face of commercial banking for Montana businesses. The role combines retail banking knowledge with relationship-building and communication between commercial customers and the lending department, and supports the sale and servicing of products such as business cash management systems. The position provides accurate, high-quality service to customers and staff and supports commercial banking, loan administration, cash management, compliance, and business development. The primary work assignment is the Bozeman branch. The work is indoors in a clean environment with normal noise levels; the role may involve temporary assignment to another bank location and associated travel using a personal vehicle. The position reports to the Branch Manager and is classified as non-exempt and hourly. The schedule is Monday through Friday, with an eight-hour shift and a one-hour lunch, scheduled between 7:30 AM and 5:30 PM.

Requirements

High school diploma, GED, or equivalent diploma.
Ability to work under pressure with changing priorities.
Ability to stand for long periods while providing customer service, sit, walk, and occasionally lift and carry 30 pounds at waist height and 20 pounds at shoulder height.
Willingness to travel to other locations when requested by management, using a personal vehicle for temporary reassignment.

Nice To Haves

Some college or an associate degree.
Montana Notary certification, or ability to obtain it within six months of employment.

Responsibilities

Provide excellent customer service to current and prospective commercial banking customers.
Meet with commercial customers and provide recommendations and proposals for deposit services.
Create accurate and timely CIF records and maintain Jack Henry file information as needed by lenders.
Support loans by processing payments, advances, loan funding, and payoffs.
Develop working relationships with lenders and customers and serve as a second contact for retail customer needs.
Provide cash management services to new and existing customers, including maintenance and on-site training.
Support lending staff in credit administration, including exception items, document imaging, report generation and maintenance, and account maintenance.
Identify opportunities to cross-sell deposit and cash management products to commercial customers and work with and support the Digital Banking Manager.
Act as a liaison between retail banking staff and lenders to communicate and provide training on new products, updates, and technology changes.
Serve as a knowledgeable point of contact for commercial customers on retail-related issues when lenders are unavailable.
Complete required compliance bank training and comply with applicable regulations.
Act as a liaison between lenders and loan center staff on consumer credit requests and become well versed in consumer lending compliance and regulations.
Represent American Bank in the community by participating in local boards and interest groups.
Participate in the Bank’s business development activities.
Perform other duties and responsibilities as directed.

Benefits

Comprehensive medical, dental, and vision insurance.
Company-sponsored and voluntary supplemental insurance options, including life, disability, and accident insurance.
401(k) with a 5% match.
Paid time off.
11 paid banking holidays.
Paid volunteer time off.
Paid on-the-job training.
Continuing education and development opportunities.
Discounted banking products and other employee benefits.
Mileage reimbursement at the current designated IRS mileage reimbursement rate for work-related travel using a personal vehicle.