Business Assistant
Smile Brands•Olympia Fields, IL
•Onsite
About The Position
We are seeking a friendly, organized, and detail-oriented Business Assistant to join our front office team. This role is essential in creating a smooth patient experience from the moment they walk in the door. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes pride in keeping operations running efficiently.
Requirements
- Previous front office, customer service, or dental office experience preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Comfortable working with scheduling and office software systems
- Detail-oriented with a patient-first mindset
- Positive attitude and ability to work well in a team environment
Nice To Haves
- Previous experience in a dental or medical office setting
Responsibilities
- Greet and check in patients with a warm and professional attitude
- Manage appointment scheduling and maintain an efficient daily schedule
- Answer phone calls, respond to patient inquiries, and provide excellent customer service
- Verify insurance coverage and assist with billing and payment processing
- Maintain accurate patient records and update information as needed
- Coordinate with clinical staff to ensure smooth patient flow
- Support overall office organization and front desk operations
Benefits
- paid time off (“PTO”)
- health
- dental
- vision
- health savings account
- telemedicine
- flexible spending accounts
- life insurance
- disability insurance
- employee discount programs
- pet insurance
- a 401k plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
