Business Assistant

Smile Brands•Elmwood Park, IL

4d•Onsite

About The Position

At Park Place Dental, supported by Smile Brands, we’re redefining what a dental visit feels like. Our team is committed to making every experience positive, stress-free, and even fun. We take pride in creating a welcoming, energetic environment where patients feel comfortable, cared for, and confident about their dental health. We are seeking a friendly, organized, and detail-oriented Business Assistant to join our front office team. This role is essential in creating a smooth patient experience from the moment they walk in the door. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes pride in keeping operations running efficiently.

Requirements

2-3 years of dental experience
Previous front office, customer service, or dental office experience preferred
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Comfortable working with scheduling and office software systems
Detail-oriented with a patient-first mindset
Positive attitude and ability to work well in a team environment

Nice To Haves

Previous experience in a dental or medical office setting

Responsibilities

Greet and check in patients with a warm and professional attitude
Manage appointment scheduling and maintain an efficient daily schedule
Answer phone calls, respond to patient inquiries, and provide excellent customer service
Verify insurance coverage and assist with billing and payment processing
Maintain accurate patient records and update information as needed
Coordinate with clinical staff to ensure smooth patient flow
Support overall office organization and front desk operations