Business Architect - AI Workforce SME&C Focus

Microsoft•,

18d•$106,400 - $222,600

About The Position

The Business Architect will lead Microsoft’s global go-to-market strategy for AI Workforce in Small, Medium Enterprises & Channel (SME&C), covering Corporate, SMB, and partner segments. The role combines channel strategy, partner ecosystem development, GTM orchestration, and close alignment with engineering, field sales, and marketing. It supports Microsoft’s SME&C growth priorities and includes ownership of strategic initiatives with executive visibility. The position focuses on designing strategies to generate pipeline and accelerate revenue across Enterprise Agreement (EA) and Cloud Solution Provider (CSP) pricing levels, while supporting healthy usage, adoption, and renewals. The Business Architect collaborates across Microsoft Customer and Partner Solutions Core (MCAPS), Product Marketing, Business Planning, Finance, Engineering, Security, and other teams. The role connects customer acquisition, deployment, adoption, expansion, and renewal into a measurable customer journey, and develops repeatable partner-led approaches to deployment and value realization.

Requirements

Bachelor’s degree in Business Administration, Marketing, Finance, Engineering, or a related field, and 5+ years of experience in business consulting, sales, sales operations, IT, business development, marketing, IT field sales, or a related field; or equivalent experience.
3+ years of experience in near-term strategy (1–2 years out), management consulting, or finance.
Domain knowledge or expertise in AI Workforce and CSP for SMB and Corporate segments.

Nice To Haves

Bachelor’s degree in Business, Finance, Economics, Computer Science, or a related field and 6+ years of experience in marketing, strategy, sales, program management, project management, business planning, consulting, finance, economics, and/or partner organizations; or equivalent experience.
7+ years of experience across strategy, sales, and GTM roles, both customer-facing and through partners.
5+ years of experience in partner sales, partner development, or CSP GTM.
Passion and expertise in analyzing and decomposing complex systems to design and refine them toward desired outcomes.

Responsibilities

Define and execute AI Workforce go-to-market strategies for SME&C Corporate, SMB, and partner segments.
Drive segmentation, positioning, and growth plans that accelerate customer acquisition, expansion, and adoption.
Design a customer journey covering acquisition, deployment, adoption, expansion, and renewal, with measurable value at each stage.
Develop end-to-end GTM strategy in collaboration with Security and Cross CSA.
Connect pre-sales, deployment, adoption, and customer success motions into a consistent customer journey.
Build value-realization frameworks and proof points to demonstrate business impact to customers and sellers.
Work with partners to scale suite deployment, adoption, and value realization through repeatable partner-led motions.
Ensure customer, partner, and field needs inform product, offer, and business decisions.
Engage, influence, and align corporate and field stakeholders on strategic priorities, business objectives, and execution plans.
Coordinate alignment and execution across business model strategy, marketing strategy and content, product roadmap planning, and partner ecosystem and channel strategy.
Design and implement sales motions and strategic programs that drive customer growth, increase market penetration, and improve seller effectiveness.
Optimize customer engagement strategies and develop approaches to reach new customer segments.
Provide sellers and partners with customer targeting, engagement guidance, and success criteria.
Define segmentation, targeting, upsell paths, and growth priorities across SME&C Corporate and SMB, with success measures and execution plans.
Represent business, competitor, and technical requirements, customer insights, and field feedback in discussions with engineering, product, and business stakeholders.
Translate market needs and customer feedback into actionable business and product recommendations.
Establish and monitor KPIs and success metrics for business impact and customer outcomes.
Use data-driven insights to evaluate progress, identify risks and opportunities, and recommend course corrections.
Drive strategic initiatives from planning through execution, translating business priorities into measurable results.
Foster stakeholder alignment to achieve organizational goals and customer-centric outcomes.
Orchestrate Engineering, Product Marketing, Business Planning, Finance, Services, Customer Success, field, and partner stakeholders around shared priorities, objectives, and accountabilities.
Embody Microsoft’s culture and values.