Business Architect - AI Workforce in SME&C

Microsoft•,

18d•$130,900 - $272,300

About The Position

Microsoft is hiring a Business Architect to lead the global go-to-market strategy for AI Workforce across SME&C Corporate, SMB, and partner segments. The role combines channel strategy, partner ecosystem development, GTM orchestration, and alignment with engineering, field sales, and marketing. It offers executive visibility and ownership of strategic initiatives to define how AI Workforce workloads are brought to market. Within Small, Medium Enterprises & Channel (SME&C), the role supports scaled service to Corporate and SMB customers through a customer-first operating model, partner-led CSP motion, and high-velocity, digital-first engagement. The role designs strategies to generate pipeline and accelerate revenue across EA and CSP pricing levels while supporting healthy usage, adoption, and renewal rates. It works across Microsoft Customer and Partner Solutions Core (MCAPS), Product Marketing, Business Planning, Finance, Engineering, Security, cross-CSA teams, field organizations, and partners.

Requirements

Bachelor's degree in Business Administration, Marketing, Finance, Engineering, or a related field and 5+ years of experience in business consulting, sales, sales operations, IT, account management, business development, marketing, IT field sales, or a related field, or equivalent experience.
6+ years of experience in near-term strategy (two years out), management consulting, sales, or finance.
Domain knowledge or experience working with Corporate, SMB, and Partners.

Nice To Haves

Master's degree in Business Administration or a related field and 5+ years of experience across marketing, strategy and GTM roles (to customer and through partner), sales, sales leadership, program management, project management, business planning, consulting, banking, finance, economics, and/or partner organization experience.
Bachelor's degree in Business, Finance, Economics, Computer Science, or a related field and 7+ years of experience in partner sales, partner development, CSP GTM, marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience, or equivalent experience.
Domain knowledge or expertise in AI Workforce and CSP for SMB and Corporate segments.
10+ years of experience across marketing, strategy, and GTM roles.
5+ years of experience in partner sales, partner development, or CSP GTM.
Passion and expertise in analyzing and decomposing complex systems to design and refine them toward desired outcomes.

Responsibilities

Lead definition and execution of AI Workforce go-to-market strategies for SME&C Corporate, SMB, and Partner segments.
Lead segmentation, positioning, and growth plans that accelerate customer acquisition, expansion, and adoption.
Shape the customer journey across acquisition, deployment, adoption, expansion, and renewal to deliver measurable value.
Lead end-to-end GTM strategy in collaboration with Security and cross-CSA teams.
Connect pre-sales, deployment, adoption, and customer success motions into a cohesive customer journey.
Champion value-realization frameworks and proof points that demonstrate business impact to customers and sellers.
Work with partners to scale suite deployment, adoption, and value realization through repeatable partner-led motions.
Ensure customer, partner, and field needs inform product, offer, and business decisions.
Engage, influence, and align corporate and field stakeholders around strategic priorities, objectives, and execution plans.
Orchestrate alignment and execution across business model strategy, marketing strategy and content development, product roadmap planning, and partner ecosystem and channel strategy.
Design and implement sales motions and strategic programs that drive customer growth, market penetration, and seller effectiveness.
Optimize customer engagement strategies and develop approaches to reach new customer segments.
Enable sellers and partners to execute independently with clear customer targeting, engagement guidance, and success criteria.
Set segmentation, targeting, upsell paths, and growth priorities across SME&C Corporate and SMB, with success measures and execution plans.
Represent business, competitor, technical, customer, and field requirements in leadership discussions with engineering, product, and business stakeholders.
Translate market needs and customer feedback into actionable business and product recommendations for executive decision-making.
Anticipate business gaps and lead corrective action to improve metrics and achieve targets.
Establish and monitor KPIs and success metrics measuring business impact and customer outcomes.
Use data-driven insights to assess progress, identify risks and opportunities, and recommend course corrections.
Lead strategic initiatives from planning through execution, translating business priorities into measurable results.
Build and sustain alignment across stakeholder groups to achieve organizational goals and customer-centric outcomes.
Orchestrate Engineering, Product Marketing, Business Planning, Finance, Services, Customer Success, field, and partner stakeholders around shared priorities, objectives, and accountabilities.
Embody Microsoft’s culture and values.