Business Applications Specialist
About The Position
Support and manage core business applications to help ensure reliability, performance, and continuity of operations. Provide advanced support for business applications, troubleshooting issues, and help drive timely resolutions to minimize operational disruption. Lead the implementation, integration, and ongoing improvement of all business applications and supporting technologies, including AI-driven security and operational applications. Support containerized services and AI-related technologies in production environments, including deployment, configuration, and integration with business applications. Support identity, access, and security administration for business applications while helping to maintain compliance with organizational and audit requirements. Automate & Support reporting and analytics activities, including SQL queries and Power BI dashboards, while helping to ensure data accuracy, accessibility, and continuity. Coordinate with vendors and internal stakeholders to support business application initiatives, issue resolution, and ongoing service improvements. Maintain clear documentation and share knowledge to support operational consistency, cross-training, and ongoing application support. Support continuity planning, cross-training, and backup coverage to help reduce single points of failure and maintain reliable application support.
Requirements
- Bachelor's degree in IT, Computer Science, or related field (equivalent experience considered).
- 5+ years managing enterprise business applications in complex, multi-system environments.
- Proven experience with system integrations using REST APIs, webhooks, and middleware/iPaaS platforms (e.g., Azure Integration Services, Power Automate).
- Experience with Copilot Studio and generative AI solutions (Claude, OpenAI).
- Working knowledge of SQL and relational databases.
- Experience with Power BI or equivalent BI tools; familiarity with data warehousing or ETL concepts preferred.
- Proficiency in Python and PowerShell for automation and application support.
- Knowledge of Entra ID, SSO/SAML, OAuth 2.0, and RBAC for enterprise identity and access management.
- Hands-on experience deploying and managing Docker containers in Azure, including MCP server implementation—containerization, endpoint configuration, secrets management (Azure Key Vault), and integration with AI platforms.
- Strong troubleshooting skills with the ability to perform root-cause analysis across application, integration, and infrastructure layers.
- Familiarity with Azure Monitor and Log Analytics for health monitoring, alerting, and incident response.
- Excellent communication, documentation, and collaboration skills; able to present technical content to non-technical stakeholders.
Nice To Haves
- Expertise in property management software, tenant experience platforms, identity management, analytics, and physical security/smart building systems; Yardi experience a plus.
- Familiarity with AI-driven security/enterprise operations platforms and real estate technology.
- Hands on Docker Container Experience in Production Environment.
- Exposure to Agile/Scrum and ITSM frameworks (e.g., ITIL); Fresh Service experience preferred.
- Relevant Microsoft or industry certifications—such as AZ-104, PL-200, SC-300, AI-900.
Responsibilities
- Support and manage core business applications to help ensure reliability, performance, and continuity of operations.
- Provide advanced support for business applications, troubleshooting issues, and help drive timely resolutions to minimize operational disruption.
- Lead the implementation, integration, and ongoing improvement of all business applications and supporting technologies, including AI-driven security and operational applications.
- Support containerized services and AI-related technologies in production environments, including deployment, configuration, and integration with business applications.
- Support identity, access, and security administration for business applications while helping to maintain compliance with organizational and audit requirements.
- Automate & Support reporting and analytics activities, including SQL queries and Power BI dashboards, while helping to ensure data accuracy, accessibility, and continuity.
- Coordinate with vendors and internal stakeholders to support business application initiatives, issue resolution, and ongoing service improvements.
- Maintain clear documentation and share knowledge to support operational consistency, cross-training, and ongoing application support.
- Support continuity planning, cross-training, and backup coverage to help reduce single points of failure and maintain reliable application support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
