Business Applications Platform Expert, Strata

Stanford Health Care • Hubley Township, PA

6d • $75 - $99 • Remote

About The Position

The Business Applications Platform Expert (Strata) is responsible for optimizing, managing, and maintaining the Strata decision-support and financial planning platform across the enterprise. This role ensures system configurations, upgrades, module implementations, and integrations are thoroughly tested, validated, and aligned with organizational financial and operational strategies. The expert collaborates with finance leaders, application analysts, operational stakeholders, and vendor partners to deliver robust platform performance, accurate reporting, and seamless end-user workflows.

This position is the primary role responsible for: Platform Administration & Optimization, Testing & Release Management, Workflow Automation, Cross-Functional Collaboration, and Data Governance & Compliance.

The Applications Platform Expert is a senior individual-contributor role providing deep technical mastery, cross-team solutioning, operational solution impacts and informal leadership within the Applications organization. This role has expertise across a broad healthcare delivery domain, with deeper experience in 1-2 functional technical application areas. This role exists to ensure that the organization's most complex technical, architectural, and solutioning challenges are met with consistent, well-defined expertise that can work across IT functions to examine all available tools and solutions and to bring the right combination to the design. This position is expected to maintain current, authoritative knowledge of the platform's capabilities,(new releases, features, vendor roadmap) and proactively identifies where these should be applied before a challenge or request exists. The Platform Expert operates as a trusted technical authority, a mentor, and a contributor to team and departmental roadmaps, while explicitly deferring people-management, task assignment, and performance-evaluation authority to formal management and project leadership.

Requirements

• Experience managing, configuring, or supporting enterprise software platforms (e.g., Strata Decision Technology).
• Demonstrated expertise in system testing, defect management, and user acceptance testing (UAT) processes.
• Proven track record of collaborating with finance, IT, and operational teams to streamline business workflows.
• Bachelors degree in a relevant field (Information Systems, Computer Science, Health Informatics, Health Management, or related) is required.
• 8+ years of progressively responsible experience in healthcare applications/IT, including demonstrated hands-on build and configuration experience in one or more core systems (Epic, Workday, Sectra, or other related application)
• Demonstrated track record of resolving complex, escalated problems that others have been unable to close, with measurable delivery outcomes.
• Experience partnering across multiple IT teams or portfolio verticals on solution design, without formal authority over those teams.
• Experience mentoring or informally coaching less experienced staff, without formal people-management responsibility.
• Implementation-level, current fluency in one to two defined technical domains, with working fluency across adjacent, connected systems.
• Demonstrated ability to evaluate and recommend technical solutions and design configuration (including build-vs-buy and platform-native-vs-purpose-built tradeoffs) based on solution merit rather than default.
• Strong coaching and communication skills, with the judgment to influence without formal authority.
• Clear judgment regarding when a decision is theirs to make versus when it requires escalation to management or governance.
• Strong documentation discipline and habits that support knowledge transfer and incorporation into AI tools.
• Working knowledge of AI-enabled tools relevant to their domain, including the ability to evaluate them critically for real-world fit and monitoring methods.
• Ability to demonstrate continuing education to remain relevant within associated domain and industry direction.

Nice To Haves

• Experience working within healthcare finance or clinical enterprise environments preferred.
• Proficiency with platform management and tracking tools like ServiceNow, Jira, or Azure DevOps.
• Strong understanding of healthcare financial concepts, cost accounting, budgeting, or decision support.
• Relevant professional certifications (e.g., Strata Certifications, PMP, Agile/Scrum, or Healthcare Financial Management certifications
• Prior experience acting as a technical lead or informal project coordinator on smaller initiatives without a dedicated project manager.
• Experience contributing technical input to departmental or team roadmap planning.
• Familiarity with evaluating AI/automation solutions in a healthcare or enterprise IT context.

Responsibilities

• Platform Administration & Optimization
• Testing & Release Management
• Workflow Automation
• Cross-Functional Collaboration
• Data Governance & Compliance
• Technical Solutioning & Tool Evaluation
• Mentoring & Informal Leadership
• Direction-Giving on Projects
• Documentation & Staying Current
• Roadmap Contribution
• AI and AI Tools

Benefits

• Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
• You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination

What This Job Offers

• Job Type: Full-time
• Career Level: Senior