Business Applications & AI Engineer

Integrated Dermatology•Boca Raton, FL

5d•Hybrid

About The Position

The Business Applications & AI Engineer is responsible for the strategy, design, customization, integration, administration, and continuous improvement of Integrated Dermatology’s business application ecosystem. The position serves as the primary technical resource for Dynamics 365, Power Platform, HubSpot, Microsoft Copilot, AI solutions, workflow automation, and application integration initiatives across the organization. Working with business stakeholders, operational leadership, and technical teams, this role identifies process-improvement opportunities, automates manual tasks, improves data quality, and delivers scalable business solutions. It gathers requirements, documents business processes, develops technical solutions, manages application enhancements, and ensures solutions align with organizational goals and governance standards. The ideal candidate combines technical development skills with business analysis capabilities and translates business requirements into practical, maintainable technology solutions.

Requirements

At least 5 years designing, customizing, developing, integrating, and supporting enterprise business applications, workflow automation solutions, and business process platforms.
Advanced experience administering and customizing Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse; additional experience with Dynamics 365, HubSpot, or comparable platforms.
Experience designing, developing, and supporting integrations using APIs, Power Automate, Microsoft Graph, REST services, webhooks, and related technologies.
Experience conducting requirements gathering, business process analysis, stakeholder interviews, and solution design.
Experience working in Agile, Scrum, Kanban, or sprint-based application development environments.
Experience implementing and supporting Microsoft Copilot, Copilot Studio, AI-assisted workflows, automation solutions, or comparable AI technologies.
Strong understanding of relational databases, data modeling, application security, business process design, and platform governance.
Moderate hands-on Power BI experience, including Power Query, data modeling, report and dashboard development, basic DAX, workspace management, scheduled refresh, and report security.
Strong communication, documentation, presentation, facilitation, and stakeholder-management skills.
Experience customizing CRM, ERP, workflow, business intelligence, or operational platforms within multi-location organizations.
Experience creating technical specifications, solution architecture documentation, user stories, process maps, and scope-of-work documentation.
Bachelor’s degree in Information Systems, Computer Science, Engineering, Business Technology, or a related field preferred; equivalent professional experience may be considered.

Nice To Haves

Databricks experience.
Power Platform Developer certification.
Dynamics 365 certification.
HubSpot Sales Hub or Marketing Hub certification.
Microsoft Copilot certification.
Azure AI experience or certification.
Business systems experience within healthcare organizations.
Comparable application-development certifications.

Responsibilities

Serve as the primary technical owner and subject matter expert for Dynamics 365, Power Apps, Dataverse, HubSpot, Microsoft Copilot, and other enterprise business systems.
Design, develop, customize, configure, and maintain business applications, workflows, forms, automations, integrations, and data models.
Conduct stakeholder interviews, workshops, and requirements-gathering sessions; document functional and technical requirements.
Create business requirements documents, solution designs, scope documents, process flows, user stories, acceptance criteria, and implementation plans.
Design, develop, and maintain enterprise application integrations using APIs, Power Automate, Azure Integration Services, Microsoft Graph, web services, and other approved platforms.
Develop and support AI-enabled solutions using Microsoft Copilot, Copilot Studio, Power Platform AI capabilities, Azure AI services, and approved generative AI technologies.
Participate in Agile development processes, including sprint planning, backlog refinement, effort estimation, sprint reviews, retrospectives, and release management.
Collaborate with business leaders, department stakeholders, vendors, and technical teams to deliver business application solutions.
Develop and maintain operational and executive reporting solutions using Power BI, including data preparation, semantic models, dashboards, reports, visualizations, and data-access controls.
Create and maintain application documentation, training materials, governance standards, support documentation, and knowledge-transfer materials.
Analyze business processes and identify opportunities for workflow optimization, automation, system consolidation, and data standardization.
Establish and maintain application governance standards, security models, change-control processes, development standards, testing procedures, and lifecycle-management practices.
Coordinate with software vendors, implementation partners, consultants, and internal stakeholders to troubleshoot issues, manage enhancements, and evaluate platform capabilities.
Develop and deliver user training, documentation, adoption strategies, and change-management activities for business application solutions and AI initiatives.
Evaluate emerging AI technologies and identify opportunities to improve business outcomes and operational efficiency through Copilot, Azure AI, and automation technologies.