Business Applications Advisor

Federal Express Corporation•Memphis, TN

1d•$7,094 - $15,607•Remote

About The Position

Under limited supervision, interacts with business partners and/or it staff to gather and document information related to requirements and/or software testing. This role leads customer implementations to guide large, enterprise clients through advanced, spec-based shipping integrations, including manifest file and shipping label development and certification. It involves designing and implementing solutions for SPEC-based shipment files and order/shipment lifecycle processes, including data validation, transformation, and exception handling. The advisor works closely with internal business partners to design, test, and deliver technical solutions that directly align with key business objectives. Additionally, the role leans into AI and emerging technologies to optimize business processes, automate reporting, and drive operational efficiency. The advisor gathers information from multiple sources to independently resolve complex integration, EDI/ETL, and cloud-related business issues. Familiarity with IBM Cloud solutions, specifically IBM Sterling B2Bi and the Eliassen Framework, is highly preferred. The role requires analyzing business processes in large, complex shipping environments and translating customer requirements into functional technical mapping and integration workflows. It also involves applying hands-on experience in EDI processing and deep familiarity with spec-based shipping integration to design robust customer solutions. Drafting and reviewing documentation, including data mapping specs and system architecture, in compliance with global standards, is also a key responsibility. The advisor provides input to scoping and impact analysis for future infrastructure updates and new integration deliverables and leads C-level integration discussions with large, complex shipping customers to align technical solutions with executive business goals. The role performs other duties as assigned to support platform stability and modernization initiatives.

Requirements

Bachelor's Degree in business, computer science, engineering, or information systems or related field and/or equivalent.
Requires five (5) years equivalent work experience in information technology or engineering environment.
Highly independent, future oriented and knowledgeable in strategic planning.
Ability to influence and support cross-functional project teams in order to achieve optimal results for the business.

Nice To Haves

Familiarity with IBM Cloud solutions, specifically IBM Sterling B2Bi and the Eliassen Framework, is highly preferred.

Responsibilities

Leads customer implementations to guide large, enterprise clients through advanced, spec-based shipping integrations, including manifest file and shipping label development and certification.
Designs and implements solutions for SPEC-based shipment files and order/shipment lifecycle processes, including data validation, transformation, and exception handling.
Works closely with internal business partners to design, test, and deliver technical solutions that directly align with key business objectives.
Leans into AI and emerging technologies to optimize business processes, automate reporting, and drive operational efficiency.
Gathers information from multiple sources to independently resolve complex integration, EDI/ETL, and cloud-related business issues.
Analyzes business processes in large, complex shipping environments and translates customer requirements into functional technical mapping and integration workflows.
Applies hands-on experience in EDI processing and deep familiarity with spec-based shipping integration to design robust customer solutions.
Drafts and reviews documentation, including data mapping specs and system architecture, in compliance with global standards.
Provides input to scoping and impact analysis for future infrastructure updates and new integration deliverables.
Leads C-level integration discussions with large, complex shipping customers to align technical solutions with executive business goals.
Performs other duties as assigned to support platform stability and modernization initiatives.