Business Application Analyst

Fujifilm • Bothell, WA

2d • $80,000 - $100,000

About The Position

The Business Applications Analyst role offers an opportunity to shape the backbone of Sonosite’s digital customer experience. As a key player overseeing vital business processes and driving data excellence within Salesforce.com, you'll directly influence how our customers interact with the company. You'll join forces with the Senior Business Applications Analyst, leading initiatives that enhance and automate workflows, all while keeping user experience, data quality, and operational efficiency at the forefront. Every day brings new challenges where your ideas will be valued and your contributions visible. If you thrive in a quick paced, collaborative setting, this position will have you partnering with talented teams across Marketing, Regulatory, Planning, Manufacturing, Sales, and Finance. Together, you'll ensure seamless system performance and help set the gold standard for user satisfaction—making a real difference company-wide.

Requirements

• Bachelor's Degree and/or a combination of education and work history
• 2-4 years of experience in the analysis, design, development, implementation, or administration of business processing systems or equivalent education
• Experience with Salesforce.com is highly desired
• A good understanding of the quote to cash process would be beneficial
• Process-oriented, accountable and trustworthy
• Excellent written and verbal communication skill
• Thrive on data and providing key business insights based on analyzing multiple data sources
• Take initiative to identify what the business should be tracking and evaluating
• Skilled at identifying and implementing innovative process improvements to enhance efficiency and value for stakeholders
• Ability to think through problems and make actionable recommendations
• Self-starter, good listening skills and ability to meet project milestones
• Good analytical and problem-solving skills
• Good track record of positively managing conflict

Responsibilities

• Regularly seek out new ways to improve processes and boost efficiency and value for stakeholders using Salesforce.com, the quote tool and other company solutions.
• Collaborate with the order management team to maintain consistent alignment between systems at all times.
• Responsible for managing departmental business processes across all lines of business to develop high-quality IT requirements, documenting those requirements into cases, and able to effectively convey clear business needs for IT projects and improvements.
• Manages SF.com objects, libraries, product setup, pricing, and marketing description translations across all business lines.
• Accountable for testing IT projects and enhancements to verify alignment with business requirements and the desired outcome.
• Able to serve as the main contact to troubleshoot and resolve functionality issues for all Salesforce and quoting users.
• Develop, publish, and maintain user documentation, quick reference guides, and work instructions; produce in-app guidance videos to enhance user engagement; and provide comprehensive user training.
• Accountable for implementing updates to the quoting tool to ensure accurate configuration, appropriate discount thresholds, and effective control mechanisms.
• Manages new and existing user setup for multifactor authentication and navigation preferences.
• Notify parties of new releases, functionality in quoting tool and/or Salesforce.com
• Apply best practices to contract management and support contract administrators globally.

Benefits

• Medical, Dental & Vision
• Life & Company paid Disability
• 4% automatic Company contribution to 401k
• Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary
• Accrue up to 120 hours of PTO in your first year of employment
• PTO increases based on years of service
• 32 hours additional paid time off for Employee Choice Holidays
• Eight (8) paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level